---
title: "Managing Workflows"
slug: "managing-workflows"
updated: 2026-08-11T11:43:52Z
published: 2026-08-11T11:43:52Z
canonical: "help.idibilling.com/managing-workflows"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Workflows

You can start and monitor Workflows from the Workflows tab in the InfoCenter. This tab provides a **START WORKFLOW** button and lists any Workflow instances started from the Ticket.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81943.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A04Z&se=2026-11-14T11%3A58%3A04Z&sr=c&sp=r&sig=bLsPayWXtypbXj9IARW4cGMxOOSgW7iHhb12Pkux78E%3D)

Initially the list will indicate ***No workflows for this ticket*** until one is actually started from the Ticket. On starting a Workflow from a Ticket, the Workflow becomes associated to that Ticket and is listed under the Workflow tab.

#### Permissions

Users require ***Start Workflow*** permission to start a Workflow from a Ticket.

#### Starting a Workflow

Clicking **START WORKFLOW** displays a form for selecting a Workflow to start. The drop down menu contains all Workflows of type = ***Ticket***.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/80917.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A04Z&se=2026-11-14T11%3A58%3A04Z&sr=c&sp=r&sig=bLsPayWXtypbXj9IARW4cGMxOOSgW7iHhb12Pkux78E%3D)