---
title: "Handling Unreceived Deposits"
slug: "handling-unreceived-deposits"
updated: 2026-07-14T17:50:00Z
published: 2026-07-14T17:50:00Z
canonical: "help.idibilling.com/handling-unreceived-deposits"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handling Unreceived Deposits

If a deposit has not been received you may choose to edit, waive, or receive the deposit.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/76945.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A52Z&se=2026-11-14T11%3A51%3A52Z&sr=c&sp=r&sig=E7Gb5FUqA36pMeaYOCR0HkcpgVc32piN%2BDOXLMFxyhg%3D)

- Clicking **EDIT** displays the Edit Deposit form where you can edit the information originally entered when you added the Deposit.

**(More)**

You can add a new deposit by clicking **NEW DEPOSIT** from either the Deposit Balances page or the Deposit Details page.

Enter the required information in the Create Deposit form.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89041.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A52Z&se=2026-11-14T11%3A51%3A52Z&sr=c&sp=r&sig=E7Gb5FUqA36pMeaYOCR0HkcpgVc32piN%2BDOXLMFxyhg%3D)

| Requested Date | date by which the deposit should be received |
| --- | --- |
| Deposit Type | Choose from the list of configured deposit types |
| Principle Amount | Deposit amount |
| Interval (Months) | How many months the deposit should be held |
| Waive | Check to waive the deposit. When checked these fields are displayed: - Waive Type - Choose from list of configured Waive Types - Waive Date If Waive is checked the Received Date field is cleared and hidden. |
| Description | Enter a description |

**Back Dating Controls**

When you click **SAVE** the system checks the ***Enable Backdating Control*** setting in Desktop Client ->Applications->Accounts Receivable Management ->Backdating Controls if the Receive Date is set to a date in the past.

If the setting is set to true and the specified date is one that is closed to backdating an error message is displayed.

A month is considered closed to backdating if the number of days configured in the ***Previous Month Will close...*** setting have elapsed since the last day of the previous month.
- Clicking **RECEIVE** displays a confirmation pop-up. Click **Continue** to receive the deposit.
- Clicking **WAIVE** displays a pop-up for selecting a Waive type.