---
title: "Fulfillment Request Statuses"
slug: "fulfillment-request-statuses"
updated: 2026-08-10T20:17:03Z
published: 2026-08-10T20:17:03Z
canonical: "help.idibilling.com/fulfillment-request-statuses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fulfillment Request Statuses

The valid Fulfillment Requests statuses are listed below.

| Status | Meaning |
| --- | --- |
| Submitted | The Fulfillment Request is either waiting to be sent to the distributor; or it has been received by the distributor, but no one has started fulfilling the request. |
| Picked | All of the items in the request have been pulled from the shelves. |
| Partially Picked | Only some of the items in the request have been pulled from the shelves. |
| Packed | All of the items in the request have been packed for shipping. |
| Partially Packed | Only some of the items in the request have been packed for shipping. |
| Shipped | The items in the request have been given to the shipping agent. |
| Customer Picked Up | Rather than being shipped to the customer, the items in the request were physically picked up by the customer after being Picked and Packed. |
| Delivery Confirmed | Confirmation of delivery to your customer has been received by your company. This confirmation can be the result of a phone call to the CSR, an entry on your web page, mail receipt or via an automated voice answering system. |
| Canceled | The request was canceled. You can cancel a fulfillment request when its status is Submitted. If items in the request were "shorted," the system sets the request to Canceled. |