---
title: "Edit Special Handling Instructions"
slug: "edit-special-handling-instructions"
updated: 2026-08-10T20:15:52Z
published: 2026-08-10T20:15:52Z
canonical: "help.idibilling.com/edit-special-handling-instructions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit Special Handling Instructions

The **Edit Special Handling Instructions** option is only available if the account is currently in collections.

To add comments and/or special instructions to the collections information associated with a customer account:

- Right-click anywhere in the Special Handling Instructions section of the Collections Detail tab in the Treatment window and select **Edit Special Handling Instructions**. This displays the Update Special Handling Instructions window which provides a free-form text input field.

**(Show picture)**

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/13306.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A30Z&se=2026-11-14T12%3A08%3A30Z&sr=c&sp=r&sig=KR0EpRd8B7tf3Qol4AYwi1rV9rjdddOpHuxf0lCr3Jk%3D)

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/13306.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A30Z&se=2026-11-14T12%3A08%3A30Z&sr=c&sp=r&sig=KR0EpRd8B7tf3Qol4AYwi1rV9rjdddOpHuxf0lCr3Jk%3D)
- Enter your comments and/or instructions and click **Save**. This updates the Special Handling Instructions field on the Collections Detail tab of the Treatment window.