--- title: "Edit Collection Status" slug: "edit-collection-status" updated: 2026-08-10T20:22:20Z published: 2026-08-10T20:22:20Z canonical: "help.idibilling.com/edit-collection-status" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Edit Collection Status You can change an account’s Collection Status, if the account is in collections and the account has not been referred to a collection agency (Agency field is blank in the Collections window). If the account is NOT in collections, the **Edit Collection Status** option does not appear in the shortcut menu. If the account is in collections, but has been referred to a collection agency, the **Edit Collection Status** option appears in the right-click menu, but it is unavailable. To change an account’s Collection Status: 1. Right-click anywhere in the Collections Information section of this window and select **Edit Collection Status**. This displays the Update Collections Status window. ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/13300.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A24Z&se=2026-11-14T12%3A08%3A24Z&sr=c&sp=r&sig=ewKR3hp7Y2mfqt%2BD6lp3%2BAtkcoUm6lFF95IOVUnB0jE%3D) 2. Select the status you want to assign to this account from the drop-down list and click **Save**. This updates the Status field on the Collection Detail tab and the Collection Status column on Collections History tab.