---
title: "E911 Batch Detail Search"
slug: "e911-batch-detail-search"
updated: 2026-07-27T16:05:34Z
published: 2026-08-10T20:16:11Z
canonical: "help.idibilling.com/e911-batch-detail-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# E911 Batch Detail Search

The E911 Batch Detail Search window allows you to find E911 information about each individual service number.

To perform a Batch Detail Search:

1. From the Applications menu, select **BackOffice Management > E911 > E911 Batch Detail Search**. This displays the E911 Batch Detail Search window.

![E911BatchDetailSearch](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/26136(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A23Z&se=2026-11-14T12%3A12%3A23Z&sr=c&sp=r&sig=ZSZqIFgvdBfr8LsBuZqd9eGbEjgj%2BRl1msI70vfrxH0%3D)

The 911 Batch Detail Search window contains the following search criteria.

| Address Information |
| --- |
| Street Name | The street name from the service address. |
| Community Name | The community name from the service address. |
| State | The state designation from the service address |
| County ID | The 4-character identification of the county used by the ALI database. |
| Service Number | The customer's equal access service number |
|  |
| Status | Lists the possible statuses of E911 Batch Detail records. ***Error:*** The E911 Batch Detail record encountered problems during creation. ***Not Ready***: The initial status of the E911 Batch Detail record. ***Resent:*** The E911 file that includes the E911 Batch Detail has been generated more than once. ***Sent:*** The E911 file that includes the E911 Batch Detail has been generated once. ***Unsent:*** The E911 Batch Detail record is not in a batch that has been generated. Check the Status(es) for your search. |
| E911 Function Code | The code that tells the ALI what to do with the record. ***Insert:*** Adds the E911 Batch Detail record as a new service number/service address combination. ***Change:*** Makes a change to an existing service number/service address combination. ***Delete:*** Removes the service number/service address combination from the ALI database. ***Unlock:*** Releases the service number for another carrier to maintain. Used when the service number is being ported out. ***Migrate:*** Accepts the responsibility to maintain the service number belonging to a different carrier. Used when the service number is being ported in. |
| Create Date From & To | The date that the E911 file was generated. Enter a date(s) in the From and/or To field or select a date(s) from the calendar(s). |
| E911 Type of Service | The category of the Equal Access service to help direct the emergency call to the proper PSAP, such as Not FX nor Non-Pub, Non-Pub, Non-Pub FX in E911 serving area, etc. |
| E911 Class of Service | The kind of service that is making the emergency call, such as Residence, Business, Centrex, etc. |
2. Once you have entered your search criteria, click **Search**. This displays the [E911 Batch Detail Search Results window.](/v1/docs/e911-batch-detail-search-results)