---
title: "E-Pay Account Search"
slug: "e-pay-account-search"
updated: 2026-08-10T20:23:24Z
published: 2026-08-10T20:23:24Z
canonical: "help.idibilling.com/e-pay-account-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# E-Pay Account Search

The Account Search gives you the ability to view credit card and bank account information for all customer E-Pay accounts, both recurring and non-recurring.

> [!NOTE]
> Note
> 
> The Account Search window is only displayed if you have been licensed for E-Pay and the permissions have been enabled.

1. On the Applications menu, click **Customer Management > E-Pay Account Search**. This displays the E-Pay Account Search window.

> [!NOTE]
> Note
> 
> You will only be able to view customers based on your User Limit-To profile.

![E-Pay Account Search](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/25388.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A46Z&se=2026-11-14T11%3A51%3A46Z&sr=c&sp=r&sig=wNU3ppTWg76d2cQpGEVUtS0bqRd8ksei7IUjms%2FoT1Y%3D)
2. Enter the necessary search criteria and click **Search** to view the search results. Click **Close** to close the window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12983.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A46Z&se=2026-11-14T11%3A51%3A46Z&sr=c&sp=r&sig=wNU3ppTWg76d2cQpGEVUtS0bqRd8ksei7IUjms%2FoT1Y%3D)

The E-Pay Account Search Results window contains the following information.

| Account # | The unique identifier of the customer account. |
| --- | --- |
| Customer Name | Displays the customer name on the account. |
| Account Description | Displays the account description, ***recurring*** or ***nonrecurring.*** |
| Account Type | Displays the a account type, ***LEC, credit card***, etc. |
| Card Type | Displays the credit card type. |
| Exp. Date | Displays the credit card expiration date. |
| Account Number | Display the credit card account number. These will ***always*** be masked, no matter what permissions the user has. |
| Expiration Date | Displays the credit card expiration date. |
| Start Date | Enter a start date to search by. |
| End Date | Enter an end date to search by. |
| Bill Cycle | Select a billing select from the drop-down list. |
| Sales Person | Sales person assigned to this account. |
| Last Modified | Date this account was last modified. |
| User Id | User ID of the person making the last modification |
3. Right-click on a row and select **View Customer** or double-click on a row to view the Customer Management customer window.