---
title: "Collection Agency"
slug: "collection-agency"
updated: 2026-07-21T17:06:06Z
published: 2026-07-21T17:06:06Z
canonical: "help.idibilling.com/collection-agency"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Collection Agency

The Collection Agency table populates the Agency drop-down list in the Update Collection Agency and Bulk Update Collection Agency windows. It is also used in the Collections Search window.

To set up and maintain the Collection Agency table:

1. Under **Data Management** expand the **Treatment** folder and double-click **Collection Agency**. This displays the Collection Agency window.

![](https://support.idibilling.com/webhelp/idiAdminConsole/content/en/18946.bmp)

The Collection Agency window provides the following information:

| Agency ID | System-generated identifier that uniquely identifies the collection agency. |
| --- | --- |
| Agency Name | Name of the collection agency. |
| First Name | First name of the collection agency's contact. |
| Last Name | Last name of the collection agency's contact. |
| Phone1 | Contact's phone number. |
| E-mail1 | Contact's e-mail address. |

The shortcut menu for this table lets you add, edit and delete collection agencies. See [Working with Data Management Tables](/v1/docs/working-with-data-management-tables).

In addition to the agency information described above, the add and edit dialog boxes have three additional tabs for specifying phone numbers, street addresses, and e-mail addresses for the agency.