---
title: "Click to Credit on an Invoice"
slug: "click-to-credit-on-an-invoice"
updated: 2026-07-14T17:20:41Z
published: 2026-07-14T17:20:41Z
canonical: "help.idibilling.com/click-to-credit-on-an-invoice"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Click to Credit on an Invoice

***Click to Credit*** refers to crediting charges after they have been invoiced. When a call record, monthly recurring charge, or nonrecurring charge is credited, the system will calculate amount (including taxes) for the credited item and create an Adjustment on the account.

> [!NOTE]
> Note
> 
> Disputes and click-to-credit are mutually exclusive. Creating a dispute on an invoice item disables the click-to-credit functionality and vice versa.

From the Invoice Detail page:

1. Click the link associated with eligible categories for click to credit:
  - Usage charges OR
  - Nonrecurring charges OR
  - Recurring charges
2. Click on the **Details** tab.
3. Hover over the far right column for a charge to display the Issue Credit icon.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84383.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A41Z&se=2026-11-14T11%3A43%3A41Z&sr=c&sp=r&sig=e2AbARBKnUfsVv87PEXO5REY2vCA%2FbBzoo12CQ13s7M%3D)
4. Click to display the Create Adjustment form.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88186.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A41Z&se=2026-11-14T11%3A43%3A41Z&sr=c&sp=r&sig=e2AbARBKnUfsVv87PEXO5REY2vCA%2FbBzoo12CQ13s7M%3D)