---
title: "Changing a Service Number"
slug: "changing-a-service-number"
updated: 2026-07-22T12:39:37Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/changing-a-service-number"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Changing a Service Number

The Change Service Number Wizard allows you to change the number of a service.

This change can be done manually, by entering a new number, or by porting in an existing number, or entering a temporary number.

The provisioning process obtains the new service number.

To change a service number:

1. Select the **Services** tab in the Customer window.
2. Right-click on a service and select **Change Service Number**. This displays the Change Service Number window.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/49082(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A55Z&se=2026-11-14T12%3A03%3A55Z&sr=c&sp=r&sig=BygN79LAZCAOumCy8TKlpDZ4QHmUruz7CTNyk1Z%2BJNE%3D)
3. Click the ellipsis button and select one of the four options.
  - [Get Available Service Number](/v1/docs/get-available-service-number)
  - [Choose Available Service Number](/v1/docs/choose-available-service-number)
  - [Use Temporary Service Number](/v1/docs/use-temporary-service-number)
  - [Create Ported-In Service Number](/v1/docs/create-ported-in-service-number)
4. Click **Finish** to continue.

> [!NOTE]
> Note
> 
> A service number of a shared service on a favorite number discount cannot be changed to an existing favorite number.

See also:

[Customer Management Wizards](/v1/docs/customer-management-wizards)