---
title: "CDR000 - Internal Error"
slug: "cdr000-internal-error"
updated: 2026-08-10T20:19:32Z
published: 2026-08-10T20:19:32Z
canonical: "help.idibilling.com/cdr000-internal-error"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CDR000 - Internal Error

Override **NOT** allowed

| Name | Internal Error |
| --- | --- |
| Common Cause | An unexpected processing error occurred when running derivation on this record. |
| Common Resolution(s) | Actions you can take to resolve the problem: - If this rarely occurs, the CDR may be bad or malformed. If so, it can be left alone (it will eventually age and no longer be visible) - or it can be purged immediately if desired. - If this occurs regularly, contact IDI BCT. It’s possible that a software (parser) update is required. |
| Details | This is assigned to a call when the derivation engine hits an unhandled exception. Typically the presence of this code will indicate a software bug within the deriver, or a horribly mal formed CDR Event record. |