---
title: "Bulk Hotline Account"
slug: "bulk-hotline-account"
updated: 2026-08-10T20:15:52Z
published: 2026-08-10T20:15:52Z
canonical: "help.idibilling.com/bulk-hotline-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk Hotline Account

You can hotline the services assigned to the customer accounts currently displayed in the Collections Search Results window. To bulk hotline customer accounts:

- Right-click anywhere in the Collections Search Results window and click **Bulk Hotline Account**. This displays the Bulk Hotline Customers form.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/27324.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A38Z&se=2026-11-14T12%3A03%3A38Z&sr=c&sp=r&sig=pIuvWm9ru31OZFHRe%2Ff4eovMseJ2t7xTyxuocSd9hP8%3D)
- Enter the required information as described below:

| Order Type | Order type for the selected order. |
| --- | --- |
| Est. Completion | Targeted completion date for this request. |
| Order Attributes | Attributes that correspond to the selected order type. |
| Hotline Date | Date the hotline goes into effect. |
| Hotline Reason | Select the reason the customers are being hotlined from the drop-down list. |
| Description | Enter any additional information regarding the hotlining of these customers. > [!NOTE] > Note: > > To enter a carriage return (start a new line), hold down the **Ctrl** key and press **Enter**. |
| Include Future Hotlined Children in the Order | Select/check this check box if you want to include child items in this order that have hotline dates that occur in the future. |
- Click **Submit** to hotline the customer accounts. This displays the Bulk Operation Status window indicating the bulk operation completed successfully.
- Click **OK**. This creates a Hotline order for each customer account.