---
title: "Applying Credit to Usage"
slug: "applying-credit-to-usage"
updated: 2026-08-10T20:21:48Z
published: 2026-08-10T20:21:48Z
canonical: "help.idibilling.com/applying-credit-to-usage"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Applying Credit to Usage

Credit may be issued for one or more usage items on the usage detail window.

To apply credit to usage:

1. Open the usage detail window. (See [Viewing Usage](/v1/docs/viewing-usage)) This functionality is available for both [wireless](/v1/docs/wireless-usage-details) and [wireline](/v1/docs/wireline-usage-details) usage.
2. Select the usage to be credited.
  - To select one usage item to be credited, click the row.
  - To select multiple usage items listed together, click a row, press the **[SHIFT]** key and click the last row you want to credit.
  - To select multiple items that are not listed together, click a row, press the **[CTRL]** key and click the other individual rows to be credited.

> [!NOTE]
> Note
> 
> If you hover over a selected row(s), a tip displays the summary of the amount to be credited.

![Credit Tip](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/50459.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A05Z&se=2026-11-14T11%3A50%3A05Z&sr=c&sp=r&sig=H8MbEmAco8nMcXu0EnhcOkYIR41fNgIzw6Fuu73%2F4kU%3D)
3. Right-click one of the selected rows.

> [!NOTE]
> Note
> 
> If you are selecting more than one row, do not release the **[SHIFT]** or **[CTRL]** key before you right-click a row.
4. Select **Credit**. The displays the Apply Credit Item box.

![Apply Credit Item](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/50460.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A05Z&se=2026-11-14T11%3A50%3A05Z&sr=c&sp=r&sig=H8MbEmAco8nMcXu0EnhcOkYIR41fNgIzw6Fuu73%2F4kU%3D)
5. Specify amount, type and description, then click **Save** to create the credit adjustment.

> [!NOTE]
> Note
> 
> Credit can be applied to billed usage **only**.

See also:

[Applying Partial Credit to Usage](/v1/docs/applying-partial-credit-to-usage)

[Applying a Credit](/v1/docs/applying-a-credit-to-invoice-items)