---
title: "Adding/Editing a Warranty"
slug: "adding-editing-a-warranty"
updated: 2026-08-10T20:21:48Z
published: 2026-08-10T20:21:48Z
canonical: "help.idibilling.com/adding-editing-a-warranty"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding/Editing a Warranty

Before warranties can be assigned to a serialized Retail Product, they must be created in Product Management.

- In the Applications menu, select **Product Management > Warranties**. This displays the list of existing Warranties.

![Warranties Window](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/68806.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A01Z&se=2026-11-14T12%3A12%3A01Z&sr=c&sp=r&sig=reLtm1aO%2BuGqMzlX%2FXYhOhj7icNccPUCCiEYcOb2GXI%3D)

| Name (required) | Unique name or code of the Warranty. Maximum characters: 50 |
| --- | --- |
| Description (required) | Description of the Warranty that is displayed in POS during a sale and in the customer record after a completed sale. Maximum characters: 50 |
| Term (in days) (required) | Number of days the warranty is valid once it has been started for a customer. |
| Terms and Conditions | Text specifying details of the warranty. Maximum characters: unlimited |
| Start Date (required) | First date the warranty can be assigned to a serialized Retail Product. > [!NOTE] > Note > > Editing this date does not affect the warranty if it is already assigned to a customer. |
| End Date | Last date the warranty can be assigned to a serialized Retail Product. > [!NOTE] > Note > > Editing this date does not affect the warranty if it is already assigned to a customer. |
- To add a Warranty, right-click in the table and select **New**. To edit a Warranty, right-click the appropriate warranty and select **Edit**. This displays the Add (Edit) Warranty window.

![New Warranty](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/68810.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A12%3A01Z&se=2026-11-14T12%3A12%3A01Z&sr=c&sp=r&sig=reLtm1aO%2BuGqMzlX%2FXYhOhj7icNccPUCCiEYcOb2GXI%3D)
- Enter or change the appropriate information as described above.
- Click **Save**.

Once a warranty is created it can be assigned to a serialized Retail Product. See [Working with Retail Products - Warranties Tab](/v1/docs/working-with-retail-products-warranties-tab).