---
title: "Adding/Editing a Franchise or Region"
slug: "adding-editing-a-franchise-or-region"
updated: 2026-08-10T20:22:38Z
published: 2026-08-10T20:22:38Z
canonical: "help.idibilling.com/adding-editing-a-franchise-or-region"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding/Editing a Franchise or Region

To add/edit a Franchise or Region:

- Access **Applications > POS Back Office > Locations**.
- At the Global level:

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89685.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A10Z&se=2026-11-14T12%3A04%3A10Z&sr=c&sp=r&sig=N4KrscCxFl%2BpFHo5srUaHpB1x47FDCj9HXLaPo1w8zg%3D)
  - To add a new location, right-click in the right side of the window and select **New**. Then select either **Franchise** or **Region**.
  - To edit an existing location, right click on the franchise or region and select **Edit**.
- Enter a Name and Abbreviation for a new location or edit for an existing location if needed.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/37561.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A10Z&se=2026-11-14T12%3A04%3A10Z&sr=c&sp=r&sig=N4KrscCxFl%2BpFHo5srUaHpB1x47FDCj9HXLaPo1w8zg%3D)Make the word Franchise or Region part of the name. This helps identify it when you are performing configuration for other POS functionality. For example, use Finger Lakes Franchise, not just Finger Lakes.
- Choose whether to make the location active by checking or unchecking the **Is Active** check box.
- Use the tabs to finish adding/editing the location. On all tabs, with the exception of the Contacts tab, you can choose to **Inherit** or **Override** the Global settings. The default is to inherit. In this case all fields other than as described above are disabled. Clicking the **Override** radio button enables the field to let you enter location-specific settings.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89686.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A10Z&se=2026-11-14T12%3A04%3A10Z&sr=c&sp=r&sig=N4KrscCxFl%2BpFHo5srUaHpB1x47FDCj9HXLaPo1w8zg%3D)

The available fields on each tab are the essentially the same as when editing the Global location, with very few exceptions.

See:
  - Order Types and Online Agent tabs are not applicable for Franchises and Regions
  - The General Options tab for Franchises and Regions does not include email-related fields.
  - [General Options Tab](/v1/docs/general-options-tab) - certain business rules and default options
  - [Contact Info Tab](/v1/docs/contact-info-tab) - personal name/address/phone information
  - [Merchant Info Tab](/v1/docs/merchant-info-tab) - a Merchant Account Code or Vendor URL
  - [General Ledger Tab](/v1/docs/general-ledger-tab) - the General Ledger
  - [Sale/Return Request Option Tab](/v1/docs/sale-return-request-option-tab) - fulfillment and return requests
- Click **Save** to keep your entries when you're done.