---
title: "Adding an MSAG Record"
slug: "adding-an-msag-record"
updated: 2026-08-10T20:16:10Z
published: 2026-08-10T20:16:10Z
canonical: "help.idibilling.com/adding-an-msag-record"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding an MSAG Record

You can only add a new record to the MSAG table from the MSAG Search Results window.

> [!NOTE]
> Note
> 
> This requires the MSAG Add permission.

To add a new record to the MSAG table:

1. Right-click any row in the MSAG Search Results window and select **New**. This displays the Add MSAG window.

![AddMSAG](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23484.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)

OR

If you want to copy of an existing record to avoid entering the same data twice, right-click the MSAG record you want to copy and select **New (Copy Row)**. This displays the Add MSAG window and the input fields are populated with the data from the selected MSAG record.

![CopyMSAG](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23485.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)

The Add MSAG window provides the following input fields:

| Street Number |
| --- |
| Low ***(required)*** | Each MSAG record contains a range of street numbers. Enter the lowest street number associated with this MSAG record. |
| High ***(required)*** | Each MSAG record contains a range of street numbers. Enter the highest street number associated with this MSAG record. |
| Odd/Even | - If the MSAG record applies to all street numbers in the specified Low/High range, select **B** from the drop-down list. - If the MSAG record only applies to the odd street numbers in the specified Low/High range, select **O** from the drop-down list. - If the MSAG record only applies to the even street numbers in the specified Low/High range, select **E** from the drop-down list. > [!NOTE] > Note > > The default is B (both). |
| Street Name |
| Direction Prefix | Select a street directional prefix from the drop-down list, if applicable. |
| Name ***(required)*** | Enter the name of the street. |
| Type | Select the street type from the drop-down list, if applicable. |
| Direction Suffix | Select the street directional suffix from the drop-down list, if applicable. |
| Other |
| Community Name ***(required)*** | Select a community name from the drop-down list. |
| State ***(required)*** | Enter the 2-character state abbreviation. |
| County ID ***(required)*** | Select a county from the drop-down list. |
| TAR Code | Enter the TAR (Taxing Area Rate) Code assigned to the county selected above. |
| ESN | Enter the emergency service number for this MSAG record. |
| PSAP ID | Enter the PSAP ID assigned to the Public Safety Answering Point associated with this MSAG record. |
| MSAG Provider ***(required)*** | Select the MSAG provider that supplied the data for this MSAG record. |
2. Make any necessary changes and/or add the appropriate information.
3. Click **Save** to create a new MSAG record. The following confirmation window is displayed.

![AddMSAGConfirmation](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23488.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)
4. Click **OK**. The Add MSAG window is closed and the new record is added to the MSAG table.

> [!NOTE]
> Note
> 
> If the new MSAG record matches the search criteria associated with the records currently displayed in the MSAG Search Results window, this window is updated to include the new MSAG record.