--- title: "Adding a Service" slug: "adding-a-service" updated: 2026-08-11T10:59:50Z published: 2026-08-11T10:59:50Z canonical: "help.idibilling.com/adding-a-service" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Adding a Service 1. On the Service Details page, click the Add Service icon. This displays the Add Service dialog on the right side of the page. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88832.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) 2. Use the Add Service Options to display a list of Available Services. You may choose to display all Service Types, or show only those Service Types allowed for a selected State/Zone combination. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/82057.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) If the list of Service Types is greater than the browser screen, paging options are available on the right side of the filter box. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88833.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) You may use the filter to narrow the scope of displayed Types, for example ***Inventoried***. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/82625.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) **Notes:** - State and Zone combinations are configured in IDI Desktop Client. - When State and Zone are set on a customer, the State and Zone values are watermarked on Service Options and set on services. They are also used to set the charge if Price Matrix is enabled on the SKU. 3. Select a Service Type from the resulting Available Services list. On selecting a Service, if there are no required fields or attributes, the Service is immediately added to the Order. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83018.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) If there are required attributes, a new pane opens on the right for entering the required attributes. Fill in the required information and click **ADD TO ORDER**. If you attempt to add the service to the order without adding the required attribute information, the fields will become highlighted and you cannot proceed without filling in the required information. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/82634.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) At this point you may continue to add more Services, or edit and otherwise manage a selected Service as needed. This may involve: - Editing Service Details, Service Addresses, Tax Information, Equipment Information (for wireless services), and Additional Information. See [Working with Service Details](/v1/docs/working-with-service-details). - Removing the Service from the Order. **More** To remove an item from an Order, select the item from the Order Items list to display the item details, and then click the Trash can icon in the item details pane. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83338.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) **Notes:** - ***Removing a service also removes any of its*** subservices. - On Removing a Service, the confirmation dialog lets you to release the reservation associated with the Service being removed. Not checking this check box will save the reservation for this order. If you decide to allocate the service number(s) to another service, they will be immediately available for use. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83069.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A35Z&se=2026-11-14T11%3A41%3A35Z&sr=c&sp=r&sig=QRkSGzXa4eT7IZnuJ14UMRoDRzFy5JNNSBPaer6L4Q0%3D) To bulk-remove Services from an Order, see [Bulk-Selecting Services](/v1/docs/bulk-selecting-services). - Adding Features. See [Adding a Feature Via the Service Details Pane](/v1/docs/adding-a-feature-via-the-service-details-pane). - Adding Subservices if the service is set up to support this. See [Adding a Subservice](/v1/docs/adding-a-subservice).