---
title: "Add/Edit Service Field Definitions"
slug: "add-edit-service-field-definitions"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/add-edit-service-field-definitions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add/Edit Service Field Definitions

| SKU | Unique number used to identify the new service. |
| --- | --- |
| Description | Enter the name of the new service. > [!NOTE] > Note > > The name does not affect how the service is processed. For example, if you enter "Cellular" as the Description for an equal access service, the system still rates and bills the service as an equal access line. |
| Alias | A name for this service to enable it to be recognized by an external system, if necessary. This field can contain up to 50 characters |
| Alt. Invoice Desc. | An alternate name that can be displayed on the customers' invoices. Maximum number of characters = 50. |
| Service Class | Select a service whose characteristics meet those of the new service from the drop-down list (for example, Equal Access, 800, Dedicated, and so on). > [!NOTE] > Note > > If "Local" or "VoIP" is selected from the drop-down list, the [Per-Line Tax Configuration](/v1/docs/per-line-tax) tab will appear in Edit mode. See [Editing Services](/v1/docs/editing-services). |
| USOC | Universal Service Order Code (based on the Bell system) that identifies the product or service. |
| Class Of Service | Select the class of service from the drop-down list. Default = None |
| Available Date | Select the date the service becomes available. Format - **MM/DD/YYYY**. |
| Discontinue Date | Select the date the service type is scheduled to be discontinued. Format - **MM/DD/YYYY**. |
| Invoice Category | Select the invoice category to be used to group invoice details. |
| Category | Select the default Product Category to apply general ledger accounts to services of this type. |
| Default Billing Status | Select the default billing status to use when the service is assigned to an account - Billing or Not Billing. |
| Service Tax Class | Select the appropriate service tax class from the drop-down list. See [Tax Class and Method](/v1/docs/working-with-retail-products-taxes-tab). |
| Usage Tax Method | Select the appropriate usage tax method from the drop-down list. See [Tax Class and Method](/v1/docs/working-with-retail-products-taxes-tab). |
| ALE | Access Line Equivalent - value used to measure a company's performance for a specific type of service or product. > [!NOTE] > Note > > ALEs are measured on billed and pending services and are used to track churn. |
| Technology | ***Wireline*** - This field is not available. ***Wireless*** - This field is active. Select CDMA/TDMA, Dual Mode (CDMA +SIM), or GSM. |
| Bypass 2 of 3 Rule | If checked, taxes are based on the customer's state taxes. See [2 of 3 Rule](/v1/docs/2-of-3-rule). |
| Is Prepaid | Check if this is a prepaid service. |
| Use Port Requests | Check if numbers of this service type can be ported in or out. |
| Enable CNAM Support | If checked, and if configured properly via a scheduled job, active services that have active CNAM products, will be exported to your established CNAM provider. > [!NOTE] > Note > > This check box only works **if and when** the system has been configured to run a scheduled job that has been customized to export the file type to your CNAM provider. For additional information or questions, we recommend you contact your Program Manager. |
| Allow Temporary Service Numbers | If checked, temporary service numbers can be assigned to this service. Temporary service numbers are represented by "XXXXXXXXXX". If NOT checked, temporary service numbers cannot be assigned to this service. > [!NOTE] > Note > > You cannot select this check box if you are adding an inventoried wireless service (Service Class is Wireless and "Is Inventoried" is selected on the **Inventory** tab). |
| Allow Temporary Billing Numbers / MINs | If checked, temporary billing numbers or temporary MINs can be assigned to this service type. Temporary numbers are represented by "XXXXXXXXXX". |
| Require Preloaded SIMs | If checked, only customer-provided devices with preloaded SIMs can be activated. If NOT checked, a CPE order with a SIM card that is not preloaded can be submitted. Default = checked. (For an embedded SIM card, a temporary SIM Card Number is assigned. Using the MDN, the embedded SIM information is retrieved during provisioning and added to the SIM Card table. For a removable SIM card, the the ICCID (SIM ID for GSM) is assigned to the service and new SIM information added to the SIM Card table.) |
| Allow Sub-Services | If checked, enables the assignment of child services. > [!NOTE] > Note > > This field can be modified at any time, but is only enforced at the time of assignment. Therefore, if this field is disabled after assignments have been made, any children that were created as a result of those assignments are not removed from the system. See [Sub-Service Rules](/v1/docs/sub-service-rules). |
| Allow Line Cards | If checked, the Equipment Line Card information for services of this type is available in Customer Management. > [!NOTE] > Note > > This field is not visible for wireless service types. |
| Is Loadable | If checked, usage associated with this service type is loaded and billed. If NOT checked, usage associated with this service type is NOT loaded, therefore, not billed. This should be used for service types that support service numbers up to 30 digits in length and are not meant to be rated, such as Circuit IDs. |
| Require Handset Model | If checked, the handset model will be required when assigning this service type to a customer. |