---
title: "About PINs"
slug: "about-pins"
updated: 2026-07-22T13:22:44Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/about-pins"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About PINs

Personal Identification Numbers, or PINs, are used to verify a customer's identity.

- A PIN is generated by the system when a user requests one for a customer. It can be sent to the customer via e-mail, SMS or letter.
- Verification takes place when the customer provides the correct PIN and the system performs a match.

See also:

[Sending a PIN from a Customer Account Window](/v1/docs/sending-a-pin-from-a-customer-account-window)

[Sending a PIN from the Security Saturation Search](/v1/docs/sending-a-pin-from-the-security-saturation-search-results-window)

[Sending PINs to Multiple Customers](/v1/docs/sending-pins-to-multiple-customers)

[Verifying a PIN](/v1/docs/verifying-a-pin)