---
title: "About Inventory Count"
slug: "about-inventory-count"
updated: 2026-07-23T13:40:31Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/about-inventory-count"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About Inventory Count

Inventory Count is the process of counting the retail items that you have on hand in your store or other location. This is done to see if the counts correspond with the system totals (purchased and transferred items minus sales).

Depending on your company's policy, the store manager may perform an inventory count at the end of a week, a month, end of a quarter, or end of the year.

A count can either be done manually or by using an Inventory Template.

An inventory count must be approved by either an individual or a group. There are several statuses of this process, and defined activities can be performed at each one.

| Status | Actions |
| --- | --- |
| REQUESTED: | Modify the settings and criteria |
|  | Begin count |
|  | Delete the count |
|  |  |
| IN PROGRESS: | Perform count |
|  | Submit for approval |
|  | Cancel the count |
|  |  |
| PENDING APPROVAL: | View last count |
|  | Approve |
|  | Cancel the count |
|  |  |
| COMPLETED: | View last count |
|  | View approval |
|  | View adjustment |
|  |  |
| CANCELLED: | View last count |

To access the Inventory Count menu, go to **Applications > POS Back Office > Inventory Counts**

![Inventory Count Path](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/36346(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A15Z&se=2026-11-14T12%3A08%3A15Z&sr=c&sp=r&sig=4JhF4h%2BjBhQ7nGOqa4FcZPoWgRpb%2FxLHtd%2BQ%2FykeQcQ%3D)

See also:

[Configuring Inventory Account Settings](/v1/docs/configuring-inventory-count-settings-1)

[Adding / Editing an Inventory Count Template](/v1/docs/adding-editing-an-inventory-count-template)

[Viewing Open Inventory Counts](/v1/docs/viewing-open-inventory-counts)

[Performing an Inventory Count Search](/v1/docs/performing-an-inventory-count-search)

[Requesting a New Inventory Count](/v1/docs/requesting-a-new-inventory-count)

[Approving/Rejecting an Inventory Count](/v1/docs/approving-rejecting-an-inventory-count)

[Configuring Inventory Count Settings](/v1/docs/configuring-inventory-count-settings)

[Performing an Inventory Count](/v1/docs/performing-an-inventory-count)

Approving an Inventory Count

Viewing an Inventory Adjustment