---
title: "About AdvancePay - Transaction Types and Settings"
slug: "about-advancepay-transaction-types-and-settings"
updated: 2026-08-10T20:22:07Z
published: 2026-08-10T20:22:07Z
canonical: "help.idibilling.com/about-advancepay-transaction-types-and-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About AdvancePay - Transaction Types and Settings

Supported Transaction Types

The following transaction types are supported for AdvancePay Products:

- New Customers and a /New Activation
- Existing Customers and New Activation
- Service Renewals (relative to account status: hotline, disconnect, active)
- Plan Upgrades/Downgrades

**Notes:**
  - AdvancePay Products require proration to address return of service and add on features when performed inside of the Advance Paid service time frame (usually within 30 days).
  - All applicable communication taxes related to the returned AdvancePay must also be prorated.
- Sale of an Add-On Feature
- Print POS Sales receipt format

Product Catalog Setup

In order to perform an AdvancePay transaction, an AdvancePay Product must be set up properly. See [About AdvancePay Products](/v1/docs/about-advance-pay-products), [About AdvancePay Products](/v1/docs/about-advancepay-products).

See also:

[Create a Customer through POS Make Sale](/v1/docs/making-a-sale)

Create a Customer through Customer Management

Creating a New AdvancePay Activation Sale through Customer Management

[Renewing an AdvancePay Service](/v1/docs/renewing-an-advancepay-service)

[Refunding an AdvancePay Service](/v1/docs/refunding-an-advancepay-service)