IDI Platform Version 24.10 Details

The Orders web module now supports Paymentus for tendering a transaction. This includes:

• Tendering amount due with or without a Paymentus peripheral device.
• Tendering a refund (via return) on transactions tendered through Paymentus.
• Voiding transactions tendered through Paymentus.

This new functionality requires integrating your IDI solution with the Paymentus payment platform and is supported through POS registers set up via the IDI Desktop Client.

Searches for Sales, Carts, and Orders in the Orders web module have been updated to support searching on Receipt Number. Note: This was previously only available on the Direct Invoicing search.

Providers that pre-load eSIMS can easily select an available eSIM when adding a new service or swapping equipment in the Orders web module where the handset supports Dual Mode or GSM technology. This elimintates the need for additional steps such as preprinting an eSIM’s ICCID value to mimic a SIM Card.

The functionality is toggled off by default (for providers that do not pre-load eSIMs or do not sell handsets that support Dual Mode or GSM) and can be toggled on as needed via a new setting.

New subtotal elements have been added to the new_service_charges and new_account_charges sections in the Wireless New Charges invoice XML. This lets service providers display a billing summary at the service level where the service summary provides a subtotal of everything (MRC, NRC, Airtime, Roaming, Other, Data, Message, Discounts) per service number. It does not include taxes. The account level provides a subtotal of everything (MRC, NRC, Airtime, Roaming, Other, Data, Message, Discounts) by account. It does not include taxes or payments.

This will require print vendors to update their stylesheet to use these new subtotals and display the entire account’s tax subtotal using the financials section or another report.

This development supports of the Federal Communications Commision (FCC) mandate for Survivors of Domestic and Sexual Violence (FCC 23-96), specifically, item 64.6404, Protection of the Privacy of Calls and Text Messages to Covered Hotlines.

Calls and text messages to and from covered hotlines will be bypassed/omitted during core usage processing such that they will not be visible when viewing usage details from:

• Usage Views in IDI applications: Customer Care, Customer Portal, OnlineBill, IDI Desktop client
• Invoice files (XML/PDF)

These usage records will be available for auditing purposes via a new core report.

Note: Full functionality is pending establishment of a central database by the FCC where the list of specific covered hotline numbers will be maintained. Until this database is established, providers can manually configure numbers to be covered in the Orig-Term Numbers table in Admin Console > Data Management.

This adds parameters related to shipping contact as well as, SKU description override, and notes. Complete details are provided in the Feature Bulk Import knowledge article.

Filtering on the Usage Detail view was including records from the previous day due to the user’s time zone.

This view no longer filters records based on the client time zone.

The user’s time zone was affecting the bill period start and end dates on the E-Rate Create File page.

The Bill Period selector on the Create E-Rate File page will no longer change the dates based on the time zone.

Timeouts were occurring on attempting to create a recurring E-Pay transaction.

Performance of the Create Recurring E-Pay Transactions operation has been improved to help avoid timeouts.