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IDI Platform Version 26.5 Release Details

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IDI Platform Version 26.5 Core Bulletin

Change Orders

 

Functional Area AR/FR Description
Product Catalog – Paperless Billing Incentive FR 3746 Omit states from paperless billing consideration

Paperless Billing Incentive setup in the web Product Catalog lets you specify states to not consider for Paperless Billing. This is equivalent to the omit account status functionality delivered in the 26.4 release.
Orders FR 3761 Miscellaneous enhancements

This release provides the following enhancements:

  • The Restore Service Workflow action now observes all three Service Information Item filters (Service Processing Actions, Service Catalogs, and Service Items). Previously, it only observed the Service Items filter.
  • Improved performance of Customer-Search type-ahead on New Order page.
  • Various bug fixes and formatting enhancements.
Customer Portal Amin & Subscriber View AR 9441 Applying one-time payments to a specific invoice

When making a one-time payment in Customer Portal, subscribers can allocate the payment to a specific invoice if this functionality is enabled in their profile..
Bulk Data Import N/A Internal maintenance updates

Resolved Known Issues

Functional Area PR Description
Customer Portal – Subscriber View 85067 Incorrect service amounts on Plans and Services page

The total monthly charge amount for a specific service was incorrectly displayed on the Plans and Services page in Customer Portal. The amount only included the monthly plan charge and did not include other monthly charges for the service.
This has been fixed.
Customer Portal – Subscriber View 85128 Billing History page did not finish loading

This could occur when the IDI server and the Customer Portal device were in different time zones.
This has been fixed.
Customer Portal – Admin 85099 Password Changed Template missing from Customer Portal Profile

In some cases, Communications Templates were not available to select on the Notifications tab when configuring a Customer Portal Profile.
This has been fixed.
Tickets 85015 Tickets not restricting available Ticket Types for users

Updated the Tickets web module to honor the User Groups setting on the Ticket Type (Admin Console Data Management) and

limit the Ticket Types available for selection accordingly.
AdvancePay 85110 Unable to remove autorenewal on a service

In Customer Care, clicking Remove for a service number correctly deletes autorenewal for the service.
Provisioning 85116 Edit button on Code field missing when adding a new Variable

This was fixed by adding the Manage Variables permission to the Provisioning Admin role.

Platform System Deployment Updates:

Module Target Deployment Updates
Bulk Data Import 05/12/2026
Provisioning 05/14/2026
Customer Portal 05/18/2026
Updated on May 12, 2026
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