IDI Platform Version 25.8 Details

This feature:

• Provides a Work Order Summary option in the Orders information center. This lets you review the work order status and inform internal and external stakeholders.
• Prevents unnecessary technician dispatches – New functionality was added to keep Work Order objects synchronized. The system will automatically update open work orders to Canceled when the associated Order is canceled or the Ticket status is set to Closed.

This release provides these formatting improvements and updates:

• Presentation enhancements on the Add/Edit Starting Block page.
• Receipt Number search on Billing Order OmniSearch (was already a searchable parameter on other Orders OmniSearches).
• The width of the Action selector when completing a service agreement has been increased to make options easier to read.

This applies to the Provisioning web application when adding a new provider. In MANAGE > Provider Settings, when creating a new provider, the option that was formerly labeled Standard Provider is now labeled HTTP Provider.