---
title: "Write-off Adjustments"
slug: "write-off-adjustments"
updated: 2026-08-10T20:23:05Z
published: 2026-08-10T20:23:05Z
canonical: "help.idibilling.com/write-off-adjustments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Write-off Adjustments

Write-off adjustments can be the total amount due on an account, the amount of an invoice, or partial amounts. Write-off adjustments are applied to debt (see the Adjustment Types topic in Admin Console Data management help).

- Click the **Balances** tab on the Customer window.
- Right-click and select **New > Adjustment**. This displays the Add Adjustment window.

![Add Adjustment](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/50468.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A22Z&se=2026-11-14T11%3A58%3A22Z&sr=c&sp=r&sig=Q%2BiYz8kEi%2FAs%2Bmmt0o0E4plQ3xT%2BwXM5BKxWa9P9SiI%3D)
- Enter the amount of the write-off in the **Amount** field.
- Select a write-off **Adjustment Type**.

> [!NOTE]
> Note
> 
> For this adjustment to be included in the Write-Off report, the Adjustment Type must have been set up with "Is Write Off" selected.
- To allocate the adjustment, under Adjustment Allocation:
  - Select the invoice number in the **Apply to Invoice Number** field to write off the complete invoice or to apply a partial write-off to a specific invoice.
  - Select the appropriate invoice category in the **Apply to Invoice Category** field for a partial write-off. This field is required for a partial write-off.
- Click **Save**.