---
title: "Working with Invoices"
slug: "working-with-invoices-1"
updated: 2026-07-20T17:02:01Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/working-with-invoices-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Working with Invoices

The IDI platform provides access to current and past invoices to examine call detail (usage) records for a customer account, and dispute/credit invoice items.

#### Current Invoice

You can open the current invoice for a specific customer account from the Customer window **Summary** tab.

To access current invoice-related information:

1. Open the customer account.
2. Click the **Invoice #** link on the **Summary** tab under the Last Invoice Information section.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/36113.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A43Z&se=2026-11-14T12%3A03%3A43Z&sr=c&sp=r&sig=2Z8TzxDYew0AO6ohe80oq7uftpi1zmO2BEgWUIC%2B0ho%3D)

This displays the [Invoice window](/v1/docs/invoice-form).

#### Invoice History

You can access any invoice from the Customer window **Balances** tab. The Balances tab provides additional functionality including viewing invoice settlement information and charges on the invoice listed by invoice category. See [Working with Invoices from the Balances tab](/v1/docs/working-with-invoices-from-the-balances-tab).

#### Related Topics

[Account Invoice Inserts](/v1/docs/account-invoice-inserts)

[Account Invoice Messages](/v1/docs/account-invoice-messages)

[Working with Invoices from the Balances Tab](/v1/docs/working-with-invoices-from-the-balances-tab)

[OSG](/v1/docs/about-osg-viewplus)