---
title: "Working with Equipment Types"
slug: "working-with-equipment-types"
updated: 2026-07-30T19:08:15Z
published: 2026-08-11T09:47:11Z
canonical: "help.idibilling.com/working-with-equipment-types"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Working with Equipment Types

An Equipment Type stores basic (common) properties associated with a particular kind of equipment.

To begin working with Equipment Types, choose **Manage** > **Equipment Types** from the Applications menu.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79344.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A20%3A01Z&se=2026-11-14T12%3A20%3A01Z&sr=c&sp=r&sig=X0QduiatVmFZHxJv7lKUO6r7ZQO6bXiqbYjfbpenzVc%3D)

This opens the Manage Equipment Types page.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79432.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A20%3A01Z&se=2026-11-14T12%3A20%3A01Z&sr=c&sp=r&sig=X0QduiatVmFZHxJv7lKUO6r7ZQO6bXiqbYjfbpenzVc%3D)

From here you can create a new Equipment Type or work with an existing Equipment Type.

#### Creating a New Equipment Type

Click **New** to create a new Equipment Type. This displays a page with all existing Equipment Types listed on the left (this area is empty when you're first getting started), and fields for creating a new Equipment Type on the right.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81405.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A20%3A01Z&se=2026-11-14T12%3A20%3A01Z&sr=c&sp=r&sig=X0QduiatVmFZHxJv7lKUO6r7ZQO6bXiqbYjfbpenzVc%3D)

Enter the required information using the fields on the right to specify the new Equipment Type.

**More**

| Name | Enter an Equipment Type description in the text field. |
| --- | --- |
| Assignment Method | This determines whether you can assign the equipment to a single customer only, multiple customers, or not at all. Use the pull down menu to choose: - Single Customer - Multiple Customers - Not Assignable |
| Allow Equipment Address | Use this check box to select whether or not equipment of this type can have an address associated to it. |
| Allow Reassignment | Indicates whether the equipment can be reassigned to another customer when it becomes available. For example, a terminal pair can be reused, but a circuit ID might not be reusable. > [!NOTE] > Note > > This field is always applies for the Multiple Customers assignment method; can be selected for the Single Customer assignment method; and cannot be selected for the Not Assignable assignment method. |
| Enforce Equipment Status when Open Tickets | This lets you ensure a piece of equipment with open Tickets against it is not available for reassignment. Generally when you assignment(s) for a piece of equipment, the status is set to ***Available*** so the equipment can be reassigned. When this property is checked, if there are open Tickets on the equipment and this property, the equipment will go to ***Not Available*** status so that it cannot be reassigned. > [!NOTE] > Note > > This parameter is NOT available for use unless the ***Enforce Equipment Status When Open Tickets*** setting is enabled via **MANAGE** > **Settings**. This setting is disabled by default. |
| Attribute Definition | As an option you can use this drop down menu to associate an attribute definition to an equipment type. Attributes are configured via the IDI Desktop Client. |
| Enforce required attributes only when assigned | When checked, required attributes will not be required when equipment of this type is added. Rather they will only be required when assigned. |

#### Working with a Selected Equipment Type

Clicking an Equipment Type link in the Description column displays the corresponding Equipment Type page.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81406.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A20%3A01Z&se=2026-11-14T12%3A20%3A01Z&sr=c&sp=r&sig=X0QduiatVmFZHxJv7lKUO6r7ZQO6bXiqbYjfbpenzVc%3D)

From here you can edit or delete the selected Equipment Type, or choose to create a new Equipment Type.