---
title: "Workflow Services"
slug: "workflow-services"
updated: 2026-05-04T10:19:58Z
published: 2026-05-19T17:06:10Z
canonical: "help.idibilling.com/workflow-services"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflow Services

IDI has two web services that can be used to view and manage Workflows.

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## Workflow SOAP Service

**Purpose:** The primary purpose of the Workflow Service is to allow relying applications to alter workflow definitions and to facilitate the processing of workflow instances.

**Protocol:** SOAP **API Documentation:** [Workflow Management Service API](https://support.idibilling.com/webapi/Workflow%20Management%20Service%20API%20Documentation)

---

## Workflow REST Service

**Purpose:** The purpose of the workflow service is to view and manage the status of the workflow system (Online/Offline), as well as view Reminders and Subscription Histories.

**Protocol:** REST **API Documentation:** [Workflow Management Service REST API](https://support.idibilling.com/webapi/Workflow%20Management%20REST%20API%20Documentation/)