--- title: "Wireless Usage Details" slug: "wireless-usage-details" updated: 2026-07-28T14:24:34Z published: 2026-08-10T20:14:35Z canonical: "help.idibilling.com/wireless-usage-details" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Wireless Usage Details ###### Wireless Usage Details The wireless Usage Details window provides a breakdown of wireless usage by call. The wireless Usage Detail is accessed from the [Wireless Usage Summary](/v1/docs/wireless-usage-summary). ![Wireless Details](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/31040(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A40Z&se=2026-11-14T11%3A41%3A40Z&sr=c&sp=r&sig=z8aCC%2BqMYIO5O6%2Bny%2FU%2FDPkj9g7EqjMZyvjQy4NJLZc%3D) The Wireless Usage Detail view contains the following information. | ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12597(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A40Z&se=2026-11-14T11%3A41%3A40Z&sr=c&sp=r&sig=z8aCC%2BqMYIO5O6%2Bny%2FU%2FDPkj9g7EqjMZyvjQy4NJLZc%3D) ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12295(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A40Z&se=2026-11-14T11%3A41%3A40Z&sr=c&sp=r&sig=z8aCC%2BqMYIO5O6%2Bny%2FU%2FDPkj9g7EqjMZyvjQy4NJLZc%3D) ![RedX2](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/22311(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A40Z&se=2026-11-14T11%3A41%3A40Z&sr=c&sp=r&sig=z8aCC%2BqMYIO5O6%2Bny%2FU%2FDPkj9g7EqjMZyvjQy4NJLZc%3D) | Green check mark indicates a line item that has not been credited or disputed. Yellow check mark indicates a line item that has been disputed. Red X indicates a credit has already been applied to an item or that a dispute has been closed. > [!NOTE] > Note > > An item can either be credited or disputed, but not both. An item can be credited only once. | | --- | --- | | ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/19383(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A40Z&se=2026-11-14T11%3A41%3A40Z&sr=c&sp=r&sig=z8aCC%2BqMYIO5O6%2Bny%2FU%2FDPkj9g7EqjMZyvjQy4NJLZc%3D) | Discount indicator is displayed if a billing (Volume) discount or rating (Shared Grant) discount has been applied to the call. | | (column) | Direction of the call. - Out = Call is an outgoing call (originated from this service number). - In = Call is an incoming call (this service number received the call). - Fwd = Call is a forwarded call (a call to different number was forwarded to this service number). | | Date/Time | Date and time the call started. Format: mm/dd/yyyy hh:mm:ss AM (PM) | | Orig Location | Location where the call originated. | | Term Location | Location where the call terminated. | | Number | If the direction is "Out," this is the terminating number. If the direction is "In," this is the originating number. | | Minutes | Total number of minutes used by the call. | | Units | Total number of occurrence-based usage units used by the call. | | Airtime | Airtime charges for the call. | | Roaming | Roaming charges for the call. | | Toll | Long distance charges for the call | | Other | Charges other than Airtime, Roaming or Toll, for example a call to Directory Assistance. | | Total | Total charges for the call. | | Included | An asterisk (*) is displayed if the charges for the call are included in the customer's call plan as free minutes. > [!NOTE] > Note > > If there is an asterisk in this field and a charge in the Total field, the call started as a call using free minutes, used the remaining free minutes, and was charged for the balance of the call. | | Roaming | An asterisk (*) is displayed if the charges for the call are considered as Roaming per the subscriber's call plan. | | M-to-M | An asterisk (*) is displayed if the call is a Mobile-to-Mobile call. (Mobile-to-Mobile means a call between two customers with the same carrier.) | | Regional | An asterisk (*) is displayed if the call is within the region. | | Rate Period | Rate period in which the call took place, such as Peak or Off Peak. | | Serving SID | SID where call originated. | | ESN | The ESN of the handset that made the call. | | Notes | Indicates special features associated with the call: - CF - Call Forwarding - CW - Call Waiting - 3WC - Three Way Calling - VM - Voice Mail retrieval | The following shortcut options are available: | Credit | Right-click one or more rows and select **Credit** to credit the usage item(s) to the customer's account. See [Credits](/v1/docs/applying-credit-to-usage). > [!NOTE] > Note > > This option is not available for Unbilled usage. | | --- | --- | | Dispute | Right-click a row and select **Dispute** if the usage item is being disputed by the customer. See Disputes. > [!NOTE] > Note > > This option is not available for multi-selected usage items. | | View Billing Discounts | Right-click a row and select **View Billing Discounts** to view Volume Discount information. See [Usage Discount Details](/v1/docs/usage-discount-details) . > [!NOTE] > Note > > This option is not available for Unbilled usage. > [!NOTE] > Note > > This option is not available for multi-selected usage items. | | View Rating Discounts | Right-click a row and select **View Rating Discounts** to view Shared Grant Discount information. See [Usage Discount Details](/v1/docs/usage-discount-details). > [!NOTE] > Note > > This option is not available for multi-selected usage items. | | View Details | Right-click a row and select **View Details** to view Wireless Usage Instance Details. See [Viewing Wireless Usage Instance Details](/v1/docs/viewing-wireless-usage-instance-details) > [!NOTE] > Note > > This option is not available for multi-selected usage items. | > [!NOTE] > Note > > Hovering over a selected usage item displays information about the line item. This information includes **Original Charge Total** (the total charge associated with the selected rows prior to any credits or disputes), **Credited Amount** (the total charge associated with any selected rows that have been credited), and **Remaining Charge** (the sum of the charges on the selected rows that have not yet been credited or disputed and may still be credited).