---
title: "Viewing Trouble Ticket Journal Entries"
slug: "viewing-trouble-ticket-journal-entries"
updated: 2026-08-10T20:22:26Z
published: 2026-08-10T20:22:26Z
canonical: "help.idibilling.com/viewing-trouble-ticket-journal-entries"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Trouble Ticket Journal Entries

To view the journal entries associated with a particular trouble ticket:

1. From either the View Trouble Ticket window or Edit Trouble Ticket window, click the **Journals** tab. This displays all follow-ups and journal entries associated with the Trouble Ticket.

**(Show picture)**

![EditTrouble_JournalsTab](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/60586.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A28Z&se=2026-11-14T12%3A04%3A28Z&sr=c&sp=r&sig=QZvC2F7Th7zl80ltJkIVk%2FgGLsD30rsAMcif1gLOlp4%3D)
2. To view the details of a journal entry, right-click on the journal entry and select **Edit**. This displays the Edit Journal window.