---
title: "Viewing the Event Log"
slug: "viewing-the-event-log"
updated: 2026-08-10T20:23:30Z
published: 2026-08-10T20:23:30Z
canonical: "help.idibilling.com/viewing-the-event-log"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing the Event Log

To view the Event Log for a catalog item:

1. Right-click on the catalog item and select **Properties > Event Log**. This displays the Event Search Results window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29967.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)
2. Right-click on a record. This displays a shortcut menu.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29968.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)

The shortcut menu provides the following options:

- **View Node** - opens the **Event Record** window. Double-clicking on a row also opens the **Event Record** window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29969.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)

The Event Record window contains the following information:

| Log ID | System generated ID that uniquely identifies the log. |
| --- | --- |
| User Name | Name of the user who was logged in and associated with the event. |
| Origination | Where the event was created (IDI Server, Order ImportServer, and so on). |
| Application | Where the event was logged (such as Object Engine, Task Engine, and so on). |
| Node Type | Type of entry that was made to the log (such as Update, Database Entry, System Error, and so on). |
| Log Level | Degree of information logged. At the Advanced level, more information is retained than at the Normal level. |
| Entry Date | Date the entry was made to the log. |
| Object Type | Type of object that was acted upon, such as Service, Product, Order, and so on. |
| Object ID | Internal identifier of the object. > [!NOTE] > Note > > In some cases the Object ID, which can be a different value than the Object key, may be displayed as a link. You can click the link to jump to that particular object (such as the order). |
| Object Key | The identifier of the object. |
- **View Tree** - opens the tree view of the related events.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29970.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A19Z&se=2026-11-14T12%3A08%3A19Z&sr=c&sp=r&sig=Ig5k7srggfAjjNsMKuDsTlWe%2B2Ld%2BGt9gg8AEa1%2BRNs%3D)