---
title: "Viewing Service Number History"
slug: "viewing-service-number-history"
updated: 2026-08-10T20:16:38Z
published: 2026-08-10T20:16:38Z
canonical: "help.idibilling.com/viewing-service-number-history"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Service Number History

The Service Number History window lets you view and track changes that have been made to a service number.

To view the Service Number History for a service:

- From the **Services** tab, right-click on an existing service and select **Properties > Service Number History**.

**(Show Picture)**

![Service Number History menu](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/44955.jpg?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A30Z&se=2026-11-14T12%3A04%3A30Z&sr=c&sp=r&sig=itvwdYM05OmWcLC7NvjKAG5IAWkV4tFjCHueGJLqBBo%3D)

> [!NOTE]
> Note
> 
> The Service Number History option is only displayed if the permission to view it has been enabled.
- The Service Number History window displays a list of the service numbers that have been assigned previously.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/45228.jpg?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A30Z&se=2026-11-14T12%3A04%3A30Z&sr=c&sp=r&sig=itvwdYM05OmWcLC7NvjKAG5IAWkV4tFjCHueGJLqBBo%3D)

**Event Date**

Displays the date and time the event was entered.

**Event Type**

Displays the type of change that occurred can be one of the following:

**Service Number From**

The service number prior to the event.

**Service Number To**

The service number after the event.

**Billing Number From**

The Billing Number (MIN) prior to the event.

**Billing Number To**

The Billing Number (MIN) after the event.

**Handset ID From**

The serial number of the handset prior to the event.

**Handset ID To**

The serial number of the handset after the event.

**SIM # From**

The SIM Card number prior to the event.

**SIM # To**

The SIM Card number after the event.

**Effective Date**

Date and time the event will be effective.

**Disconnect Date**

Date and time the disconnect will occur.

**User ID**

The user who entered the event.

**Is Port In**

Whether or not the event was caused by a port in.

> [!NOTE]
> Note
> 
> A service number can only be modified via the Edit Service Number wizard.