---
title: "Viewing Retail Warranties"
slug: "viewing-retail-warranties"
updated: 2026-07-15T15:45:56Z
published: 2026-07-15T15:45:56Z
canonical: "help.idibilling.com/viewing-retail-warranties"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Retail Warranties

You can view warranties for retail products associated to services on the account via **Services** > **Retail Warranties**.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84861.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A07Z&se=2026-11-14T11%3A50%3A07Z&sr=c&sp=r&sig=LLwbFFeeiJcqzXH60N7hCB0yZGYqDdX1L7pc8nLVUUY%3D)

> [!NOTE]
> Note
> 
> The Retail Warranties item is only available via the streamlined navigation menu. It is not on the rainbow menu. Streamlined navigation is enabled from the General section Use **Updated Customer Navigation** setting on the **MANAGE** > **Settings** page.

The Retail Warranties page will return all the warranties associated to retail products on the account (the same functionality as Desktop client). The warranties are displayed in a grid, sorted by service number. Grid headers can be clicked to achieve additional sorting. The grid results are exportable.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84864.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A07Z&se=2026-11-14T11%3A50%3A07Z&sr=c&sp=r&sig=LLwbFFeeiJcqzXH60N7hCB0yZGYqDdX1L7pc8nLVUUY%3D)

#### More Information:

Clicking the ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84870.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A07Z&se=2026-11-14T11%3A50%3A07Z&sr=c&sp=r&sig=LLwbFFeeiJcqzXH60N7hCB0yZGYqDdX1L7pc8nLVUUY%3D) icon in the far right column (visible when on a specific row in the grid) will open a dialog with additional warranty information.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84895.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A07Z&se=2026-11-14T11%3A50%3A07Z&sr=c&sp=r&sig=LLwbFFeeiJcqzXH60N7hCB0yZGYqDdX1L7pc8nLVUUY%3D)

**Example with Terms & Conditions**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84897.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A07Z&se=2026-11-14T11%3A50%3A07Z&sr=c&sp=r&sig=LLwbFFeeiJcqzXH60N7hCB0yZGYqDdX1L7pc8nLVUUY%3D)