--- title: "Viewing/Managing Equipment" slug: "viewing-managing-equipment" updated: 2026-07-27T14:47:32Z published: 2026-08-11T09:47:56Z canonical: "help.idibilling.com/viewing-managing-equipment" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Viewing/Managing Equipment Use the [Equipment Search](/v1/docs/equipment-search-1) to find and select a specific equipment for viewing/managing. The Equipment page presents equipment properties, status history and assigned locations. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81398.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) The assignment method and status are indicated just below the name. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79497.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) Assignment method icons: | Single Customer | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79400.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | --- | --- | | Multiple Customer | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79401.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Not Assignable | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79402.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | Equipment information is presented the following sections: - Locations - Use the drop down to select a location (if more than one). Clicking the manage link opens the Equipment Assignments page for the selected location. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79501.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) - Site - This shows site information as entered when the equipment was created. You can edit the site definition as needed. - Equipment Address - This is only applicable for equipment that allow an equipment address. If applicable you can edit or remove the address. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79505.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) - Equipment Warranty - This shows warranty information if added when the equipment was created. You can edit a warranty, remove a warranty (red X) or add a new warranty (blue +). **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79508.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) - Additional Information - This shows attributes if added when the equipment was created. - History - This shows a history of status changes. **More** This tree lists all status history changes along with date and user that made the change. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84004.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) The following icons are used to indicate status changes: **More** | Status | Description | | --- | --- | | Assigned (In-Use) | Equipment is assigned to a Location and is activated. | | Available | Equipment is not currently in use, but can be reserved and then assigned. | | Left-In | The Location is no longer in use by a customer, but the equipment has been left in place for the next customer. | | Not Available | Equipment not in use and can’t be reserved or assigned. | | Retired | Equipment is no longer available in the inventory, but is retained in inventory for historical purposes. | | Available | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79511.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | --- | --- | | Assigned | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79512.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Assigned In Use | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79513.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | left In | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79515.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Retired | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/80077.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Not Available | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84005.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Ticket Opened | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84006.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Ticket Closed | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84007.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | You can refine the status history to show only certain status changes by using the status feed filter. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81400.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) You can also toggle the date indicator between actual date and number of months. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79523.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79524.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) - Tickets: **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/81402.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) - Displays open Tickets for the Equipment - Let’s you add a new Ticket for the Equipment - Provides a link to Tickets OmniSearch to show all Tickets for the Equipment #### Quick Actions and Statuses Users can select from a number of quick actions from the top right portion of the page. **Show Picture** ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79404.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | Make Available | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79406.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | --- | --- | | Make Unavailable | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79407.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Retire | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79413.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Edit | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79408.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | | Delete | ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79409.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A33Z&se=2026-11-14T11%3A58%3A33Z&sr=c&sp=r&sig=iYWOO6TtPkG0yQ3EnOLjZQZvq0ljYp%2FT9q3varHEyGE%3D) | The quick actions are dynamically displayed to only allow valid actions based on the current status of the equipment. For example, equipment that is assigned will not have an icon for any quick action other than edit.