---
title: "Viewing Global Trouble Ticket Journal Entries"
slug: "viewing-global-trouble-ticket-journal-entries"
updated: 2026-08-10T20:23:16Z
published: 2026-08-10T20:23:16Z
canonical: "help.idibilling.com/viewing-global-trouble-ticket-journal-entries"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Global Trouble Ticket Journal Entries

To view the journal entries associated with a particular Global trouble ticket:

1. From the Edit Global Trouble Ticket window, click the **Journals** tab. This displays all follow-ups and journal entries associated with that Global trouble ticket.
2. To view the details for a particular journal entry, right-click on the desired journal entry and select **Edit**. This displays the Edit Journal window.