---
title: "Viewing File Output"
slug: "viewing-file-output"
updated: 2026-07-24T08:52:14Z
published: 2026-08-10T20:21:16Z
canonical: "help.idibilling.com/viewing-file-output"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing File Output

To view a file in your browser window, right-click a file in the right side of the Bill Processing Files window and select **View**. The file is displayed.

> [!NOTE]
> Note
> 
> The path that is used for the invoice files is defined by the invoice file path URL entered in the settings in Configuration Console.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/16475(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A05Z&se=2026-11-14T11%3A58%3A05Z&sr=c&sp=r&sig=kGmoabwnjv1fO046ZMI1ee9zvbHUoEueNWrhF8NBj9o%3D)

> [!NOTE]
> Note
> 
> You can view the XML source file if you select View > Source on your browser or open it in Notepad or any other word processing application. See:

**Flags Always Included**

The following table lists tags that are always included in the XML file:

| XML Tag | Description | Example |
| --- | --- | --- |
| `version` | Standard release version associated with the release level and build number. | <ifx version=”8.01.03”> |
| `corp_ charge` | Rolled-up child taxes, recurring and non-recurring charges. | <corp_charge amt=”32.05”> |
| `parent_ charge` | Total tax for the parent. | <parent_charge amt=”53.91”> |
| `payment_ type` | Identifies customers who pay automatically by credit card or debit card. Value = “direct_debit” or “e_pay”. | <indicators payment_type=”direct_debit” /> or <indicators payment_type=”e_pay” /> |

**Invoice New Customer**

The following tag requires that the new customer entry be set in Admin Console.

| XML Tag | Description | Example |
| --- | --- | --- |
| `status` | Identifies new customer bills. | <indicators status=”N” /> or <indicators status=”Y” /> |

**Customer Invoice Messages**

The following tag identifies report group notes and customer notes.

- `ReportGroupNote` messages are received by all customers in that Report Group.
- `CustomerNote` messages are received only by the specific customer as designated in Customer Management.

| XML Tagz | Description | Example |
| --- | --- | --- |
| `messages` | Identifies invoice messages. | <messages> <message name=”ReportGroupNote”> Subscribe to our Pager Plus Service and receive 25 FREE local calls each month!!!</message> <message name=”CustomerNote”>THIS INVOICE IS OVER DUE AND PAYABLE IMMEDIATELY< /message> </messages> |

**Entitlements**

The following tag displays the amount of the entitlements that the customer receives. This is part of the financials section of the output.

| XML Tag | Description | Example |
| --- | --- | --- |
| `entitlements` | Identifies value of customer’s entitlements. | <entitlements amt=”-2.00” /> |

**Sales Person**

To include sales person information, the **sales tag** must be included with the indicators.

| XML Tag | Description | Example |
| --- | --- | --- |
| `sales_person` | Enters the sales person’s name. | <indicators suppress_print=”N” report_group=”2” sales_person=”John Doe” /> |

**Additional Company Address**

An additional company address can be added for inclusion on the invoice. This centralized information is not specific to any Billing Group. See the settings in Admin Console.

| XML Tag | Description | Example |
| --- | --- | --- |
| `company_info` | Identifies an alternative “return” address on the invoice. | <company_info> <name>Info Directions</name> <location> <address>833 Phillips Rd.</address> <address>Suite C</address> <city>Victor</city> <region>NY</region> <postal>14564</postal> </location> <phone>585-924-4110</phone> </company_info> |

**OCN Tiered Rating Method**

Information can be included in the usage summary reports for OCN tiered rating if your company uses the OCN Tiered rating method. See settings in Admin Console. OCN tiered rating method only applies to Equal Access, Toll Free, Equal Access Dedicated, and Toll Free Dedicated based services.

| XML Tag | Description | Example |
| --- | --- | --- |
| `from_tier` | Displays the name of the OCN tier used for the originating OCN. | see below |
| `to_tier` | Displays the name of the OCN tier used for the terminating OCN. | see below |
| `OrigOCN` | Displays the originating OCN (Operating Company Number). | see below |
| `OrigOCNTier` | Displays the origination OCN tier name. | see below |
| `TermOCN` | Displays the terminating OCN. | see below |
| `TermOCNTier` | Displays the terminating OCN tier name. | see below |

```plaintext
<usage_summary desc="Usage Summary" unit_type="Minutes">

<usage_svc_charges>

<usg_sum_item type="Test User_800 service" usg_type="800 Service" distance="Interstate" from_tier="Default" to_tier="Default" qty="31" nUnits="153.4" amt="5.4330"/>

<subTotal_type type="Test User 800 service" qty="31" nUnits="153.4" amt="5.4330"/>

</usage_svc_charges>

<usage_svc_charges>

<usg_sum_item type="Test User EA" usg_type="Directory Assistance" distance="Intrastate" from_tier="Default" to_tier="Default" qty="1" nUnits="1.0" amt="1.0000"/>

<subTotal_type type="Test User EA" qty="1" nUnits="1.0" amt="1.0000"/>

</usage_svc_charges>

<subTotal qty="32" nUnits="154.4" amt="6.4330"/>

</usage_summary>

<account_code_service_detail number="(800) 778-5658" type="Test User 800 service" name="" department="" branch="" pin="" provisioningcompany="Sprint" disconnect_date="8/10/2001" unit_type="Minutes">

<usgitem nn="1" date="10/06/1997 01:21AM" minutes="4.2" number="(502) 298-8880" location="Louisville" region="KY" amt="0.0000" period="3" usgtype="800 Service" orig_ocn="7471" orig_ocn_tier="Default" term_ocn="0772" term_ocn_tier="Default" payphone="N" cic_symbol=""/>

<usgitem nn="2" date="10/06/1997 01:31AM" minutes="8.4" number="(209) 993-8497" location="Stockton" region="CA" amt="0.1200" period="3" usgtype="800 Service" orig_ocn="6232" orig_ocn_tier="Default" term_ocn="0772" term_ocn_tier="Default" payphone="N" cic_symbol=""/>

<usgitem nn="3" date="10/06/1997 01:31AM" minutes="8.4" number="(209) 993-8497" location="Stockton" region="CA" amt="0.1200" period="3" usgtype="800 Service" orig_ocn="6232" orig_ocn_tier="Default" term_ocn="0772" term_ocn_tier="Default" payphone="N" cic_symbol=""/>

<usgitem nn="4" date="10/06/1997 04:57AM" minutes="6.5" number="(215) 592-0542" location="Phila" region="PA" amt="0.2860" period="3" usgtype="800 Service" orig_ocn="9208" orig_ocn_tier="Default" term_ocn="0772" term_ocn_tier="Default" payphone="N" cic_symbol=""/>

<usgitem nn="5" date="10/06/1997 04:57AM" minutes="6.5" number="(215) 592-0542" location="Phila" region="PA" amt="0.0250" period="3" usgtype="800 Service" orig_ocn="9208" orig_ocn_tier="Default" term_ocn="0772" term_ocn_tier="Default" payphone="N" cic_symbol=""/>

<usgitem nn="6" date="10/06/1997 06:30AM" minutes="6.7" number="(507) 744-7909" location="Lonsdale" region="MN" amt="0.0350" period="3" usgtype="800 Service" orig_ocn="1422" orig_ocn_tier="Default" term_ocn="0772" term_ocn_tier="Default" payphone="N" cic_symbol=""/>
```

**Packages Tree Structure**

Packages can be a part of a package creating a tree structure of up to 4 levels. The attribute “package” can have the following values PP (package parent, PC (package child), PSP (package under a parent package or a subpackage under a child package), PSC (child under a child package or child under a subchild package), and NP (single product).

| XML Tag | Description | Example |
| --- | --- | --- |
| `package` | Describes the level of the product in the package tree structure. | see below for an example |

```plaintext
<detail_new_charges_recurr>

<account_charges>

<charge desc="test package" type="recur" prod_num="3394" vendor_num="" amt="47.0000" charge_status="Prorated Charge" qty="2" start_date="03/07/2002" end_date="03/31/2002" unit_rate="23.5000" package="PP"/>

<charge desc="Call Waiting" type="recur" prod_num="1009" vendor_num="" amt="0.0000" charge_status="Prorated Charge" qty="2" start_date="03/07/2002" end_date="03/31/2002" unit_rate="0.0000" package="PC" p_p_num="3394"/>

<charge desc="Voice Mail" type="recur" prod_num="1011" vendor_num="" amt="0.0000" charge_status="Prorated Charge" qty="2" start_date="03/07/2002" end_date="03/31/2002" unit_rate="0.0000" package="PC" p_p_num="3394"/>

<charge desc="Entitlement Test" type="recur" prod_num="21571" vendor_num="" amt="4.0000" charge_status="Monthly Charge" qty="1" start_date="03/01/2002" end_date="03/31/2002" unit_rate="4.0000" package="NP"/>

<charge desc="test package" type="recur" prod_num="3394" vendor_num="" amt="0.0000" charge_status="Prorated Charge" qty="2" start_date="03/07/2002" end_date="03/31/2002" unit_rate="0.0000" package="PP"/>

<charge desc="Call Waiting" type="recur" prod_num="1009" vendor_num="" amt="0.0000" charge_status="Prorated Charge" qty="2" start_date="03/07/2002" end_date="03/31/2002" unit_rate="0.0000" package="PC" p_p_num="3394"/>

<charge desc="Voice Mail" type="recur" prod_num="1011" vendor_num="" amt="0.0000" charge_status="Prorated Charge" qty="2" start_date="03/07/2002" end_date="03/31/2002" unit_rate="0.0000" package="PC" p_p_num="3394"/>

<subTotal qty="7" amt="51.0000"/>

</account_charges>

<service_charges number="(201) 202-2010" type="Equal Access" name="" usgsvcid="104740">

<charge desc="Internet Access" type="recur" prod_num="1000" vendor_num="" amt="15.0000" charge_status="Monthly Charge" qty="1" start_date="03/01/2002" end_date="03/31/2002" unit_rate="15.0000" package="NP"/>

<subTotal qty="1" amt="15.0000"/>

</service_charges>

<service_charges number="(401) 464-8801" type="QATest_User_EA" name="" usgsvcid="9996">

<charge desc="Call Waiting" type="recur" prod_num="1009" vendor_num="" amt="3.9500" charge_status="Monthly Charge" qty="1" start_date="03/01/2002" end_date="03/31/2002" unit_rate="3.9500" package="NP"/>

<charge desc="Voice Mail" type="recur" prod_num="1011" vendor_num="" amt="4.9500" charge_status="Monthly Charge" qty="1" start_date="03/01/2002" end_date="03/31/2002" unit_rate="4.9500" package="NP"/>

<charge desc="pager-min-usage" type="recur" prod_num="2000" vendor_num="" amt="2.9500" charge_status="Monthly Charge" qty="1" start_date="03/01/2002" end_date="03/31/2002" unit_rate="2.9500" package="NP"/>

<subTotal qty="3" amt="11.8500"/>

</service_charges>

<subTotal qty="11" amt="77.8500"/>

</detail_new_charges_recurr>

<detail_new_charges_nonrecurr>

<account_charges>

<charge desc="Non-Recurring Product" type="nonrecur" prod_num="21593" vendor_num="" amt="15.0000" qty="1" charge_status="" start_date="03/15/2002" end_date="" unit_rate="15.0000" package="NP"/>

<charge desc="AR678 One Price Package NR" type="nonrecur" prod_num="21634" vendor_num="" amt="10.0000" qty="1" charge_status="" start_date="03/05/2002" end_date="" unit_rate="10.0000" package="PP"/>

<charge desc="AR678 - Child Product 1 NR" type="nonrecur" prod_num="21635" vendor_num="" amt="0.0000" charge_status="" qty="1" start_date="03/05/2002" end_date="" unit_rate="0.0000" package="PC" p_p_num="21634"/>

<charge desc="AR678 - Child Product 2NR" type="nonrecur" prod_num="21636" vendor_num="" amt="0.0000" charge_status="" qty="1" start_date="03/05/2002" end_date="" unit_rate="0.0000" package="PC" p_p_num="21634"/>

<charge desc="AR678 - Child One Price Pkg NR" type="nonrecur" prod_num="21637(21634)" vendor_num="" amt="0.0000" charge_status="" qty="1" start_date="03/05/2002" end_date="" unit_rate="0.0000" package="PSP"/>

<charge desc="AR678 - Child Pkg Product 1 NR" type="nonrecur" prod_num="21638" vendor_num="" amt="0.0000" charge_status="" qty="1" start_date="03/05/2002" end_date="" unit_rate="0.0000" package="PSC" p_p_num="21637"/>

<charge desc="AR678 - Child Pkg Product 2 NR" type="nonrecur" prod_num="21639" vendor_num="" amt="0.0000" charge_status="" qty="1" start_date="03/05/2002" end_date="" unit_rate="0.0000" package="PSC" p_p_num="21637"/>

<subTotal qty="2" amt="25.0000"/>

</account_charges>

<subTotal qty="2" amt="25.0000"/>

</detail_new_charges_nonrecurr>
```

**Optional Flags Included**

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/16476(1).bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A05Z&se=2026-11-14T11%3A58%3A05Z&sr=c&sp=r&sig=kGmoabwnjv1fO046ZMI1ee9zvbHUoEueNWrhF8NBj9o%3D)

The following flags are optional and may or may not be displayed in the header of an XML file.

| Flag Name | Configured/ Enabled | Level | Possible Default Values |
| --- | --- | --- | --- |
| `suppress_print` | Customer | Report Group or Customer | “N” (No) or “Y” (Yes) |
| `corp_status` | N/A | Customer | “parent”, “child”, or “single” |
| `inv_rep` | N/A | Customer | “N” (No) or “Y” (Yes) |
| `report_group` | N/A | Customer | A number which indicates the report group ID |
| `status` |  | Customer | “N” (No) or “Y” (Yes) |
| `overdue` | N/A | Customer | “N” (Not overdue) or “Y” (Overdue) > [!NOTE] > Note > > The logic that drives the “Y” output is based on the balanceArrears2 field in the Invoice table. If the flag is >0 and the TotalAis >0, then the customer is overdue. |
| `agent` |  |  | A number which indicates the billing group ID. |
| `acct_status` | N/A |  | “Active” account status description from account status table. |
| `acct_type` | N/A |  | “Business”, “Residential”, or any other account type value |
| `currency_type` | N/A | Currency Table | Description of currency assigned to customer. (Example: USD - United States Dollar ($)) |
| `language_type` | N/A |  | “english” |
| `number_copies` |  |  | A number which represents the number of duplicates. |
| `payment_type` | N/A |  | direct_debit” or “e-pay” |
| `pull_invoice` | Customer changes in Admin Console |  | “N” (No) or “Y” (Yes) |
| `insert_1` `insert_2` `insert_3` | Customer changes in Admin Console |  | “N” (No) or “Y” (Yes) |