---
title: "Viewing Device Histories"
slug: "viewing-device-histories"
updated: 2026-08-10T20:22:58Z
published: 2026-08-10T20:22:58Z
canonical: "help.idibilling.com/viewing-device-histories"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Device Histories

The Device History view shows you a history of the events performed on the device(s) such as Swap Equipment, New Service or Disconnect Service. Select **Applications** > **BackOffice Management** > **Device Management** > **Devices** > **Device History** to display the Device History Search dialog. Then enter the applicable criteria and click **Search** to perform the search.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/86041.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A25Z&se=2026-11-14T12%3A08%3A25Z&sr=c&sp=r&sig=ju0cuHOR6qsutPqjse7SlY%2B01vD4isixIUBNR%2B5nQkg%3D)

From the Search Results you can:

- Filter (narrow) the list of returned devices.
- Sort the results by any of the device fields by clicking the corresponding column heading.
- View the assigned service for a selected device.
- View the customer for a selected device.

> [!NOTE]
> Note
> 
> You can also view the history for a selected device via the Device Search results.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/86009.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A25Z&se=2026-11-14T12%3A08%3A25Z&sr=c&sp=r&sig=ju0cuHOR6qsutPqjse7SlY%2B01vD4isixIUBNR%2B5nQkg%3D)