---
title: "Viewing and Managing Utilization"
slug: "viewing-and-managing-utilization"
updated: 2026-08-11T09:37:09Z
published: 2026-08-11T09:37:09Z
canonical: "help.idibilling.com/viewing-and-managing-utilization"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing and Managing Utilization

Clicking **View Utilization** on the E-Rate Funding page displays utilization for all FRNs. Clicking **View Utilization** on the FRN Detail page displays the utilization logged against that FRN. Both pages provide the same functionality. There are two tabs at the top – ***Search*** and ***Create File***. The view defaults to ***Search***. This lets you:

- Edit or delete a utilization entry.
- Search for usage on a specific FRN and/or date range.

The ellipsis button in the right column for each row displays a menu that lets you edit or delete the entry. The grid results can be exported.

**Example** - Navigating from E-Rate Funding page:

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88389.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

**Example** - Navigating from FRN Detail page:

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88390.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

The ***Create File*** tab lets you create the 474 file for a selected bill period.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88391.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

See [***Creating a 474 File (Request For Reimbursement)***](/v1/docs/creating-a-474-file).

#### Editing a Utilization Record

Users assigned the Product Catalog Admin role with Manage E-Rate permission can edit a utilization record. Right-click on the ellipsis in the applicable row and choose **Edit** to display the Update Utilization dialog. In the example below the E-Rate amount for this log entry is being adjusted down.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88392.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

You can see the result in the updated Utilization view.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88393.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

#### Deleting a Utilization Record

Users assigned the Product Catalog Admin role with Manage E-Rate permission can edit a utilization record. Right-click on the ellipsis in the applicable row and choose **Delete**. When you delete a record, the system reverses the previous adjustment. You are prompted to confirm the delete request.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88394.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

#### Searching for Utilization

Whether you navigate to the Utilization page from the FRN Detail or E-Rate Funding page, the ***Search*** tab lets you search for a specific FRN or enter a date range.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88395.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

> [!NOTE]
> Note
> 
> When using FRN as search criteria, the entry must be an exact match. Wildcards are not permitted.

The result for the above search is shown below.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/88396.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A47Z&se=2026-11-14T11%3A41%3A47Z&sr=c&sp=r&sig=31iI%2FKxg7MN%2BD69JnmfmTJ7zx0cNw6kXBJ7ov2%2F8uoM%3D)

#### Viewing Remaining Amount for an FRN

The remaining amount is the approved amount minus all utilization (sum of E-Rate amount) for the FRN. The remaining amount for each FRN is displayed as a column in the search results, and is also available on the FRN Details view.