---
title: "Variables"
slug: "variables"
updated: 2026-07-31T16:02:42Z
published: 2026-08-11T11:16:49Z
canonical: "help.idibilling.com/variables"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Variables

Variables let you dynamically update provisioning properties on the service based on other products assigned to the order. When a provisioning request is created, the system will review the SKUs on the service and update the provisioning properties to the correct value. For example, if a ***Voicemail*** MRC is assigned to the service, the system will automatically update the ***Voicemail*** provisioning parameter to ***True***.

By updating provisioning properties based on assigned products, Variables will reduce the need to assign provisionable objects at the product level, decreasing the amount of configuration required to provision a service. Variables also improve order accuracy by ensuring the values sent on the provisioning request match the SKUs and MRCs assigned to the service.

When you add a POD property you can select Variable as the data type. You can track Variables on provisioning requests via the Request Detail view in Provisioning.

**Variables High-level Walk-Through**

This walks you through a high-level example. It covers configuring the Variable, creating the order, and generating the provisioning request.

#### Variable Configuration:

- The Variable definition ***Update Bandwidth*** is configured to assign a value of **21** on the provisioning request when SKUs associated with the Outcome Code of **100/100** are assigned to the order.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87877.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)
- The Outcome code **100/100** has SKU **100U100D** associated with it. When SKU **100U100D** is assigned to the order, the provisioning system will send **21** as the parameter value.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87879.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

#### Provisionable Object Configuration:

- The Provisioning Property ***BW Profile - Variable*** is assigned a data definition type of **Variable** and is assigned the Variable definition ***Update Bandwidth***.
- If the system finds a matching Outcome/SKU combination on the order, it will assign the configured value to the ***BW Profile – Variable*** property.
- If no Outcome/SKU combination is detected, the system will default the property to the value associated with 30 MB Up and 5 MB Down.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87878.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

#### Profile Configuration:

- The ***BW Profile -Variable*** POD property is mapped to the ***BW Profile*** parameter on the ***Calix - xDSL Add Data Service*** provisioning action.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87880.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

#### Order Creation:

- An order is created and submitted with SKU ***100U100D*** assigned to the service.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87881.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

#### Provisioning Request Generation:

- Once the workflow provisioning action is submitted for the order, the system will evaluate the assigned SKUs on the service and update the provisioning property values based on the Outcomes configured on the variable.
- SKU ***100U100D*** was assigned to the service in the example above.
- The value **21** is sent in the provisioning request for the ***BW Profile -Variable*** property

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87882.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

**Notes**:

- Variables functionality requires IDI Desktop client version 22.3 or higher.
- Adding/editing variables requires **Manage Variables** permission.

#### Access

Selecting **MANAGE** > **Variables** displays a page that lists existing Variables. From here you can choose an existing Variable to edit or click **+ NEW VARIABLE** to create a new Variable.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87770.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

On selecting an existing Variable the page opens a right-hand pane for configuring the Variable parameters.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87870.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

#### Creating a New Variable

To create a new Variable, click **+ NEW VARIABLE**. The page opens the right-hand pane for configuring the Variable parameters. Creating a Variable is similar to adding a List in Provisioning or Workflow. You’ll start by naming the list, providing a descriptive Code, setting the value's data type, and setting whether or not the Variable should be active.

Next you’ll assign Outcomes. Outcomes contain the value sent in the provisioning request based on the SKU on the order.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87767.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

Variable parameters marked with an asterisk are required.

| Parameter | Description |
| --- | --- |
| Name | Enter a unique name for the Variable. The value can be any combination of alphanumeric characters. |
| Code | Enter a unique code or description for the Variable. The value can be any combination of alphanumeric characters. These codes are displayed on the Provisioning Request to facilitate troubleshooting provisioning errors. |
| Type | Select a data type from the drop-down menu. For example: Date & Time, Integer, Text, etc… |
| Active | This check box lets you specify whether or not the variable will be available for selection when you add a new property to a POD. Check to make the Variable available or leave unchecked to defer availability. |
| Outcomes Filter | This field lets you filter the Outcomes list (after adding Outcomes). This can be handy when you have a long list of Outcomes. |
| Add Outcomes | Click to add a new Outcome. See details below. |

#### Adding Outcomes

Configuration requires two steps. First, add and save the Outcomes. Then, associate one or more SKUs to each Outcome. As with Lists, the Value field on the Outcome will be sent in the provisioning request when the SKU(s) is assigned to the order.

- Step 1 – Add one or more Outcomes.

Click **+ ADD OUTCOME** to add a new row and fill in the required information. Each Outcome maps a value to one or more SKUs. Create a new Outcome each time you add a new value. Multiple Outcomes may be needed to cover the various SKU and value combinations.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87773.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

Outcome parameters marked with an asterisk are required.

| Parameter | Description |
| --- | --- |
| Rank | Rank applies when multiple SKUs and Variable Outcomes are assigned to the order. The system will choose the Outcome with the highest rank. This can aid in handling order assembly errors where a user mistakenly assigns multiple SKUs or where one SKU should take precedence over another. |
| Description | The value can be any combination of alphanumeric characters. |
| Value | Enter a value based on the selected data type. The value is what will be sent in the provisioning request. |
| Code | Enter a unique code for the Outcome. The value can be any combination of alphanumeric characters. These codes are displayed on the Provisioning Request to facilitate troubleshooting provisioning errors. |
- Step 2 – Manage SKU Associations

Once the Outcomes are saved, you’ll see additional controls at the right of each row.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87776.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

**Notes**:
  - The blue edit icon lets you update the Outcome’s Code.
  - The ellipsis icon is for managing SKU associations. This is where you associate one or more SKUs with the value you entered in this row.
  - Click the ellipsis then select **Manage SKU Association**.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87779.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

This displays a form for adding SKUs to associate to the value.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87782.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)
  - Click **+ Add** to display a list of SKUs in your Product Catalog.

The system returns your entire Product Catalog and is presented over a number of pages. You can use the controls on the bottom of the form to page through the content, or you can use the ***Search*** field to zero in on the specific products.
  - Select one or more SKUs by checking the associated check box(es) and then click **Associate** to add the selected SKUs.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87785.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)

The next time you open the Manage SKU Associations form you’ll see the SKUs you added.
  - If you need to delete an Outcome from the list of added Outcomes, hover over the row to display the delete (red X) icon at the right end of the row and then click on it.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87788.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)
  - If you have a long list of Outcomes, you can use the Search field to filter the list.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87872.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)
  - Once all your Outcomes are created, you can rank the order of precedence by simply dragging and dropping the Outcome within the list. The system will apply the value with the highest rank if multiple SKUs appear for the same provisioning property.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/87874.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A57%3A50Z&se=2026-11-14T11%3A57%3A50Z&sr=c&sp=r&sig=jNkCKafCdQ3FrXwvyeG0BrQbtynTQpOTolRd4RiDpoE%3D)