---
title: "Using Search Results"
slug: "using-search-results"
updated: 2026-08-14T20:13:53Z
published: 2026-08-14T20:13:53Z
canonical: "help.idibilling.com/using-search-results"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Search Results

If more than one match is found, the results are displayed in a grid.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/74339.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A01Z&se=2026-11-14T11%3A58%3A01Z&sr=c&sp=r&sig=J2lrWQWsGhF1ivP30PjjNxV53kLC7FtZWgp3LmQvYGc%3D)

If only one account is found, the page automatically opens the page for that customer's information.

> [!NOTE]
> Note
> 
> For some searches, where the value you enter has the potential match both account information and another type of information (Adjustment, Billing Order, Follow-up, Journal, Order, or Payment) the search results will be presented on two tabs.

Results for matches on account number or customer name are displayed on the Account Information tab.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83866.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A01Z&se=2026-11-14T11%3A58%3A01Z&sr=c&sp=r&sig=J2lrWQWsGhF1ivP30PjjNxV53kLC7FtZWgp3LmQvYGc%3D)

Results for matches on criteria related to the type of search (for example, Billing Order) are displayed on a second, appropriately named tab.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83869.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A01Z&se=2026-11-14T11%3A58%3A01Z&sr=c&sp=r&sig=J2lrWQWsGhF1ivP30PjjNxV53kLC7FtZWgp3LmQvYGc%3D)