---
title: "Using Customer Care"
slug: "using-customer-care"
updated: 2026-08-13T17:56:56Z
published: 2026-08-13T17:56:56Z
canonical: "help.idibilling.com/using-customer-care"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Customer Care

- [Search Options](https://help.idibilling.com/docs/search-and-tracking)
- [Account Summary](https://help.idibilling.com/docs/account-summary)
- [Viewing/Editing Account Details](/v1/docs/viewing-editing-account-details)
- [Working With Contacts](https://help.idibilling.com/docs/working-with-contacts)
- [Working With Follow Ups](https://help.idibilling.com/docs/working-with-follow-ups)
- [Working With Journals](https://help.idibilling.com/docs/working-with-journals)
- [Working With Invoices](https://help.idibilling.com/docs/working-with-invoices)
- [Working with Notifications](https://help.idibilling.com/docs/working-with-notifications)
- [Invoice Inserts and Messages](https://help.idibilling.com/docs/invoice-inserts-and-messages?highlight=invoice%20inserts)
- [Working with Balances](https://help.idibilling.com/docs/the-balances-page)
- [Working With Services and Features](https://help.idibilling.com/docs/working-with-services-and-features)
- [Service Addresses](https://help.idibilling.com/docs/working-with-service-addresses)
- [E-Pay Accounts](https://help.idibilling.com/docs/working-with-e-pay-accounts)
- [E-Pay Transactions](https://help.idibilling.com/docs/working-with-e-pay-transactions)
- [Working with Usage](https://help.idibilling.com/docs/the-usage-page)
- [Working with Installment Plans](https://help.idibilling.com/docs/working-with-installment-plans)
- [Working with Orders](https://help.idibilling.com/docs/orders-2)
- [Viewing Retail History on an Account](https://help.idibilling.com/docs/viewing-retail-history-on-an-account)
- [Working with Collections](https://help.idibilling.com/docs/working-with-collections)
- [Working with Disputes](https://help.idibilling.com/docs/working-with-disputes)
- [Working with Email](https://help.idibilling.com/docs/working-with-email)
- [Working with Corporate Accounts](https://help.idibilling.com/docs/working-with-corporate-accounts)
- [Managing Directory Listings](https://help.idibilling.com/docs/managing-directory-listings)
- [eSIM Support](https://help.idibilling.com/docs/esim-support)
- [Working with Protection Plans](https://help.idibilling.com/docs/working-with-protection-plans)
- [Working with Quicklinks](https://help.idibilling.com/docs/working-with-quicklinks)
- [Document Storage](https://help.idibilling.com/docs/document-storage)