---
title: "Usage Notifications"
slug: "usage-notifications"
updated: 2026-07-15T15:46:09Z
published: 2026-07-15T15:46:09Z
canonical: "help.idibilling.com/usage-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage Notifications

Users can specify which services on an account will receive Usage Notifications. From the Customer menu, choose **Services and Features** > **Usage Notifications**.

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![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79277.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A32Z&se=2026-11-14T11%3A47%3A32Z&sr=c&sp=r&sig=W942OTAa%2FGDJR7%2F2BV3BOxmJrONhdJr%2BlbK15Q8ekSk%3D)

For each service you can specify whether to send notifications to the:

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![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79281.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A32Z&se=2026-11-14T11%3A47%3A32Z&sr=c&sp=r&sig=W942OTAa%2FGDJR7%2F2BV3BOxmJrONhdJr%2BlbK15Q8ekSk%3D)

- Chosen service only
- Primary service
- Opt-Out (no service) Note: This option is only displayed if the Usage Notification Disable Opt-Out setting is not checked on the Usage Notifications Configuration form on the Desktop Client.
  - Desktop Client > Applications > Backoffice Management > Customer Notifications > Usage Notifications
- Both chosen and primary services

To facilitate recognizing the Primary service on an account, Primary service status is indicated in bold on the Services and Features view.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/79284.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A32Z&se=2026-11-14T11%3A47%3A32Z&sr=c&sp=r&sig=W942OTAa%2FGDJR7%2F2BV3BOxmJrONhdJr%2BlbK15Q8ekSk%3D)