---
title: "Unbillable Usage Record Information"
slug: "unbillable-usage-record-information"
updated: 2026-07-29T17:52:11Z
published: 2026-08-10T20:14:13Z
canonical: "help.idibilling.com/unbillable-usage-record-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unbillable Usage Record Information

The information in the lower section of the Unbillable Usage Records window is divided into three panes.

**Basic Information**

**File Name**

Name of the CDR file loaded into CostGuard, usually the file from the switch.

**Record Number**

Number used to identify a specific record from a single CDR file.

**Instance Number**

Number used to identify one of multiple CDREvents which are generated from the same source file and record.

**Service Number**

Service number of a subscriber in the CostGuard database.

**Call Start Time**

Date and time (to the second) the CDREvent began.

**UTC Offset**

The offset from the Coordinated Universal Time (UTC), in minutes, for the record. Adding the number of minutes to a Date-Time converts it to UTC.

**Account Number**

Subscriber's Account Number in CostGuard.

**Product Type**

Type of service (as set up in the Product Catalog) responsible for the call, such as Wireless or Private Line.

**Event Direction**

Direction of the call.

Originating = Service Number started the call.

Terminating = Service Number received the call.

**Event Type**

Classification of a CDREvent. Valid Event Types: MobileVoice, MobileMessage, MobileData, MobileContentDownload.

**Distance Type**

Classification of the distance between the originating and terminating numbers of a call.

Valid Distance Types:

- Intralata
- Interlata
- Intrastate
- Interstate
- International

**Bill Period**

The ID of the Bill Period where the record resides.

**Last Processed**

Most recent date and time the record was processed.

**First Three Charges**

**Usage Type (1, 2, 3)**

Classification of usage, such as International Toll, Airtime, and Roaming Airtime.

**Cost (1, 2, 3)**

Monetary value of the call as received from the switch.

**Chargeable Units (1, 2, 3)**

Number of units (such as minutes or messages) that can be charged.

**Unbillable Code (1, 2, 3)**

The ID of the Unbillable Rule that was not validated.

- **CDRxxx** (CDR Validation)
- **RTExxx** (Rating)
- **BCGxxx** (Bill Period Guidance).
- **SVCxxx** (Service Guidance)
- **BILxxx** (Billable Scenario)

See also:

[Unbillable Codes](/v1/docs/unbillable-codes)

[Resolving Unbillable Usage](/v1/docs/resolving-unbillable-usage)

**Additional Charges**

Number of charges in addition to the three listed, if applicable.

> [!NOTE]
> Note
> 
> If there are more than three charges, right-click the status line of the upper section of the window and select **Columns > All**. Scroll to the right of the upper section to see the additional charges.

**Miscellaneous**

**Originating Country Code**

Code of the country where the call originated.

**Originating Number**

Service number that started the call.

**Originating Place**

Name of the city where the call originated.

**Originating State**

Two letter abbreviation of the state where the call originated.

**Terminating Country Code**

Country code where the call terminated.

**Terminating Number**

Number of the called party.

**Terminating Place**

Number of the called party.

**Terminating State**

State where the call terminated.

**MIN**

Ten-digit Mobile ID Number.

**Home SID**

System Identification Number of the CDMA/TDMA carrier the originating number obtains service from.

**Serving SID**

System Identification Number of the CDMA/TDMA carrier where the call originated.

**Home PMN**

Identification number of the GSM carrier the originating number obtains service from.

**Serving PMN**

Identification number of the GSM carrier where the call originated.

**IMSI**

International Mobile Subscriber Identification used by SIM cards.

> [!NOTE]
> Note
> 
> If the records are Unguidables, the lower section is not displayed.