---
title: "Trouble Severity"
slug: "trouble-severity"
updated: 2026-07-21T15:30:18Z
published: 2026-07-21T15:30:18Z
canonical: "help.idibilling.com/trouble-severity"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trouble Severity

The Trouble Severity table defines flags that indicate the severity of a trouble ticket.

To set up and maintain this table:

- Under **Data Management** expand the **Journals folder** and **double-click** **Trouble Severity**. This displays the Trouble Severity window.

![](https://support.idibilling.com/webhelp/idiAdminConsole/content/en/19074.bmp)

The Trouble Severity window contains the following information:

| Trouble Severity ID (read only) | System-generated identifier that uniquely identifies the Trouble Severity ID. |
| --- | --- |
| Description | Description of the trouble severity. |
| Flag Type | Color of the flag that indicates this severity level. |

The shortcut menu for this table lets you add, edit and delete trouble severity flag specifications. See [Working with Data Management Tables](/v1/docs/working-with-data-management-tables).