---
title: "Trouble Reports"
slug: "trouble-reports"
updated: 2026-08-10T20:22:52Z
published: 2026-08-10T20:22:52Z
canonical: "help.idibilling.com/trouble-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Trouble Reports

Trouble Reports let you track the history of reported problems and their resolution. These reports help you manage your problem resolution process, identifying areas/processes that require improvement, identifying patterns in recurring problems, and so on.

To generate a Troubles Report:

1. Click **Troubles** on the left side of the Report Explorer window. This displays all available Troubles Reports on the right side of the window.

![ReportExplorerTroubles](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/23283.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A15%3A36Z&se=2026-11-14T12%3A15%3A36Z&sr=c&sp=r&sig=h%2FHhLOhfoAig8nVlyGrH%2FdUcdr95y6tzYdlVb8h8fdU%3D)
2. Double-click on the desired Troubles Report OR right-click on the Troubles Report and select **Run**. This displays the Run Report window. From here you can:
  - Run Report - Trouble Resolution Report (see Trouble Resolution Report)
  - Run Report - Trouble Tickets Hold Report (see Trouble Tickets Hold Report)
  - Run Report - Troubles and Follow-Ups (see Troubles and Follow-Ups)