---
title: "Transaction Statuses"
slug: "transaction-statuses"
updated: 2026-08-11T10:59:50Z
published: 2026-08-11T10:59:50Z
canonical: "help.idibilling.com/transaction-statuses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transaction Statuses

Transaction Statuses and the respective actions allowed in those States are as follows:

| If Status is: | You can: |
| --- | --- |
| Assembling | - Add and modify services and features via Order Details - Disconnect\Reconnect a service number via Order Details - Assign temporary service numbers via Order Details - Place On Hold via Order Summary - Submit the Order via Order Summary > [!NOTE] > Note > > If an Order is in assembling status for 30 days after creation, it is automatically removed from the system. To avoid this, update the Order's status to OnHold. |
| Completed | View: - details in the Orders web application - progress in Workflow - Billing Order in the Orders web module or IDI Desktop Client |
| Errored | View: - details in the Orders web application - progress in Workflow |
| In Process | - Bulk-update Service Numbers via Order Summary - Add and modify services and features via Order Details - Cancel via Order Summary - View Order Details, and progress in Workflow |
| OnHold | - Resume via Order Summary - Submit via Order Summary |
| Submitted | - Cancel via Order Summary - View Order Details, and progress in Workflow |