---
title: "Tracing"
slug: "tracing"
updated: 2026-07-21T17:30:30Z
published: 2026-07-21T17:30:30Z
canonical: "help.idibilling.com/tracing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tracing

This lets you select the tracing options to be performed during rating and billing operations.

**Show Picture**

![AdminTracing](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/31533.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A31Z&se=2026-11-14T11%3A47%3A31Z&sr=c&sp=r&sig=87PG0HhsMcl82V7JPbWRZVfVtKZbexgDuduxU8PXYLQ%3D)

These settings are used if tracing is requested in a RateBill Request Wizard. The tracing information is written to a log file stored on the server in the directory specified in **Config Console**.

| Volume Discounting |
| --- |
| Enable Discount Tracing | ***Checked:*** The system records the discount information for each customer during the billing process and writes it to the log. ***Unchecked:*** No discount tracing takes place during the billing process. |
| Charges Tracing | ***Checked:*** The system records the calculations used to determine discount amounts during the billing process and writes it to the log. ***Unchecked:*** The system does not record the calculation of the discount amounts. |
| Taxes Tracing | ***Checked:*** The system records the calculations used to determine taxes on discounts during the billing process and writes them to the log. ***Unchecked:*** The system does not record the calculation of taxes on discounts. |
| Prorating |
| Enable Prorating Tracing | ***Checked:*** The system records the calculations used for proration and writes them to the log. ***Unchecked:*** No prorating tracing takes place during the billing process. |
| Accts Receivable |
| Enable Accts Receivable Tracing | ***Checked:*** The system records the calculations used during the accounts receivable processes and writes them to the log. ***Unchecked:*** No accounts receivable tracing takes place during the billing process. |
| Contracts |
| Enable Contracts Tracing | ***Checked:*** The system records the calculations used to determine the contract amounts during the billing process and writes them to the log. ***Unchecked:*** The system does not record how the contract amounts are calculated. |
| Enable Min Usage Tracing | ***Checked:*** The system records how minimum usage amounts are calculated during the billing process and writes them to the log. ***Unchecked:*** The system does not record the calculation of the minimum usage amounts. |
| Billing Cycle Change |
| Enable Tracing During Billing | ***Checked:*** The system records how the charges are calculated for customers with a bill cycle change during the bill period and writes them to the log. ***Unchecked:*** The system does not record how the charges are calculated and transferred. |
| Enable Tracing During Load | ***Checked:*** The system records how the usage loads based on the bill cycle change. ***Unchecked:*** The system does not track how the usage is loaded for customers with a bill cycle change. |
| CustID to Trace In Load (0 for all) | Enter the Cust ID to be traced for usage during loading. Enter 0 to trace all Cust IDs. |
| Taxes |
| Enable Taxes Tracing | ***Checked:*** The system records the calculation of taxes during the billing operation for the Tax ID entered in the TaxID to Trace field and writes it to the log. ***Unchecked:*** No tax calculation tracing takes place during the billing process. |
| TaxID To Trace (0 for all) | Enter the Tax ID to be traced. Enter **0** to trace all Tax IDs. > [!NOTE] > Note > > Enable Taxes Tracing must be checked to use this field. |
| CustID to Trace | Enter the Cust ID to be traced Enter **0** to trace all Cust IDs. > [!NOTE] > Note > > Enable Taxes Tracing must be checked to use this field. |