---
title: "The Usage Page"
slug: "the-usage-page"
updated: 2026-07-14T19:56:06Z
published: 2026-07-14T19:56:10Z
canonical: "help.idibilling.com/the-usage-page"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The Usage Page

#### Accessing the Usage Page

The Usage page can be accessed from the ***Customer*** menu by choosing **Billing** > **Usage** .

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83991.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A50Z&se=2026-11-14T11%3A41%3A50Z&sr=c&sp=r&sig=bLRrh9cjoiOidnEAy9fS0OC2a35FPYUGG%2FovHyKAz6Q%3D)

Or from the Invoices page.

**More**

1. From the ***Invoice*** page, click on an invoice number.
2. Click the **Usage** link.
3. Click the **Details** tab.
4. Click the **View Details** link.

#### Selecting Units for Data Usage

By default, Customer Care dynamically selects the units (KB, MB, or GB) for Mobile Data on usage screens, depending on the value, for example: 70 KB rather than .070 MB, or 50 MB rather than 50,000 KB. As a result, users may see a mix of different units on the same screen, This can lead to confusion, and may be particularly challenging for retail store clerks in front of customers if they’re required to do ***on-the-spot*** units conversions to answer a customer’s question.

The **Unit Display for Data** setting (available via MANAGE > Settings > General) lets you consistently display all usage values with a fixed unit (either KB, MB, or GB), or continue to use the default dynamic units functionality. Changing this setting requires ***Manage Settings*** permission.

This setting defaults to **Dynamic**. When a fixed option is selected, all data values are presented in Customer Care using that unit type. The setting is applied on an environment basis and applies globally to all users.

#### Selecting a Usage View

Use the View Selector drop down to select one of the following views.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/83992.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A41%3A50Z&se=2026-11-14T11%3A41%3A50Z&sr=c&sp=r&sig=bLRrh9cjoiOidnEAy9fS0OC2a35FPYUGG%2FovHyKAz6Q%3D)

- [Usage Summary](https://help.idibilling.com/docs/usage-summary) displays free units as well as usage charges by service number
- [Usage Detail](https://help.idibilling.com/docs/usage-detail) provides a breakdown of wireless usage by call. From the Usage Detail you can create a dispute or issue a credit for one or more charges.
- [Service Type Summary](https://help.idibilling.com/docs/service-type-summary) provides summary information per service number based on the usage type classification within a bill period
- [Usage Discount Detail](https://help.idibilling.com/docs/usage-discount-detail) provides details of the specific usage records that consumed a discount
- [Usage Type Summary](https://help.idibilling.com/docs/usage-type-summary) provides summary information per service number and usage type within a bill period

Use the blue heart icon to set your preferred view. The Usage Summary is the default preference.