---
title: "Tendering a Retail Transaction With Paymentus"
slug: "tendering-a-retail-transaction-with-paymentus-1"
updated: 2026-05-23T14:04:48Z
published: 2026-05-24T14:40:47Z
canonical: "help.idibilling.com/tendering-a-retail-transaction-with-paymentus-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tendering a Retail Transaction With Paymentus

To tender via Paymentus, select the **Paymentus** tender type on the checkout TAX & TOTALS tab, then use the *Method* selector to choose whether to use a Paymentus device set up at the retail location (**Use Paymentus Device**) or use a Paymentus account set up on the customer’s account (**Select Payment Method**).

![Payment summary showing subtotal, taxes, total due, and payment method options.](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/Tender w Paymentus.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)

> [!NOTE]
> **Note:**
> 
> You can use *Paymentus* tendering in combination with other *non-Paymentus* tendering options. For example, you can tender part of the transaction with cash and then tender the rest through a Paymentus peripheral device.

## Using a Supported Paymentus Payment Method Set Up on the Customer’s Account

This is primarily for not in-store transactions, or when a Paymentus device is not available. Payment methods are set up on an account-basis in Customer Care via **Billing** > **Paymentus**.

Start by selecting the **Paymentus***Type* and **Select Payment Method** in the *Method* selector.

> [!NOTE]
> **Note:**
> 
> You can combine multiple Paymentus payment methods (a combination of credit cards, or other methods such as PayPal). The Amount field lets you adjust the amount to apply for each method. Below the amount is adjusted down to $10.00. If you add a tender for a partial amount, you’ll be required to add additional tenders to cover the full amount in order to finalize the transaction.

![A screenshot of a payment method Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-payment-method-description-auto-10.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)

Clicking **Add** displays the Paymentus tendering form. This form lets you select a payment method set up for the account and then complete the payment through the form.

![A screenshot of a computer screen Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-screen-description-aut-117.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)

After adding the required tenders, the resulting view shows the amount tendered through Paymentus. Below shows the result of using two credit cards to tender the transaction.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-description-automatica-845.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)

## Using a Paymentus Peripheral Device

This supports in-store tendering. To do this:

- Select the **Paymentus***Type*, then select **Use Paymentus Device** and click **Add**. From here you can use the *current* device (if any) or choose to use a different device. The first time you do this, a current device will not be specified Current Device = None).

![A screenshot of a device Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-device-description-automaticall-5.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)
- In this case your only option is to click **Choose**. This displays a form listing all peripheral devices available at the Paymentus location. This form lets you scroll through multiple pages if there are more devices that can be displayed on the form at one time.
- Select a device and click **Use Selected Device**.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-description-automatica-846.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)

If the selected device is available, the tender will be added successfully; otherwise, you’ll need to select a different device. From that point, the device you select will become the *current* device until you choose to clear it. It will be indicated on the Payment Devices form and you can choose to use the current device (**Use Current**) or choose another (**Choose**). You also have the option to **Clear** the current device and choose a different one.

![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/a-screenshot-of-a-computer-description-automatica-847.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A36Z&se=2026-11-14T11%3A43%3A36Z&sr=c&sp=r&sig=tAAypLIBq0ws7s%2FpOl5Bg09xueYKtR2kfHKzeJVcgxU%3D)