---
title: "Submenus"
slug: "submenus"
updated: 2026-08-10T20:23:30Z
published: 2026-08-10T20:23:30Z
canonical: "help.idibilling.com/submenus"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Submenus

Submenus are available on both the **Features** and **Services** tabs by right-clicking any catalog item in the Services or Features lists. The basic options available for services and features are shown below.

> [!NOTE]
> Note
> 
> Some options may differ depending on the type of service or feature you select. You may or may not see all of the options displayed in the sample menus below.

Services List Submenu Options

| Menu | Notes |
| --- | --- |
| Edit | Opens the Service Number window. The tabs displayed in this window vary based on the type of service. |
| Drilldown | Default when item has Sub Services. |
| **Activation submenu** |
| Disconnect | Launches the Disconnect Services Wizard. Enabled only if all selected items are active. See [Disconnecting Features and Services](/v1/docs/disconnecting-features-and-services). |
| Reconnect | Launches the Reconnect Services Wizard. Enabled only if all selected items are inactive. See [Reconnecting Features and Services](/v1/docs/reconnecting-features-and-services). |
| Suspend | Launches the Suspend Services Wizard. See [Suspending Services](/v1/docs/suspending-services). |
| Hotline | Launches the Hotline Services Wizard. See [Hotlining Services](/v1/docs/hotlining-services). |
| Redirect | Launches the Redirect Services Wizard. See [Redirecting Services](/v1/docs/redirecting-services). |
| Restore | Launches the Restore Services Wizard. See [Restoring Services](/v1/docs/restoring-services). |
| Change Service Number | Launches the Change Service Number Wizard. See Changing a Service Number. |
| Swap Equipment | Launches the [Swap Equipment](/v1/docs/performing-an-equipment-swap) Wizard. (Wireless only) |
| Refresh | Launches the [Refresh Services](/v1/docs/performing-a-service-refresh) Wizard. |
| Duplicate | Launches the Duplicate Services wizard. See [Duplicating Services](/v1/docs/duplicating-services). |
| Move | Launches the Move Services Wizard. See [Moving Services](/v1/docs/moving-a-service). |
| Delete | Deletes the Services, if possible. |
| View | - **View Hierarchy** - The Hierarchy view graphically shows the relationships between items, but performs no actions on them. Selecting this item over an empty row shows all of the Customer's account-level products and services in a static tree view. Selecting this item over a single catalog item shows a tree view of that item and its children. All descendants are loaded and the tree view is fully expanded. - **Equipment Associations** - This is only applicable for services with non-handset devices that may contribute to charges on the service such as wireless routers. It displays the equipment type (as configured in the Inventory web module) and serial number. - **Favorite Numbers** - Displays a list of favorite (discounted) numbers associated to the service if applicable. - **Attributes** - This displays custom service attributes if applicable. |
| Properties submenu |
| Assigned Pricing Plans | The assigned Pricing Plans for this Service. See [Viewing Assigned Pricing Plans](/v1/docs/viewing-assigned-pricing-plans). |
| Service Address Associations | The Service Addresses associated with this Service. See [Service Address Associations](/v1/docs/service-address-associations). |
| Line Card | The Line Cards for this Service. |
| Service Number History | The Service Number History for this Service. See Viewing Service Number History. |
| Usage History | Launches the Usage History report. |
| Usage History Export | Launches the Usage History Export report. |
| Orders | The order history for this Service. |
| Order Line Items | The order line item history for this Service. |
| Starting Code Entries | Opens a window listing all the Guided Assignment Starting Codes used on this service number. [(More)](/v1/docs/guided-assignment-starting-code-entries-for-a-service-number) |
| Event Log | The Event Log for this Service. |
| New submenu |
| Service(s) | Launches the Add Service(s) Wizard. |
| Sub Service(s) | Launches the Add Sub Service(s) Wizard. |
| Feature(s) | Launches the Add Feature(s) Wizard. |
| Change Order | Launches the Change Order Wizard. |

Features List Submenu Options

| Menu | Notes |
| --- | --- |
| Edit | Default if item is a non-Package feature. |
| Drilldown | Default if item is a Package. |
| Delete | Deletes the selected item, if possible. |
| Disconnect | Launches the Disconnect Services Wizard. Enabled only if all selected items are active. |
| Reconnect | Launches the Reconnect Services Wizard. Enabled only if all selected items are inactive. |
| **Associated Products submenu**` ` (enabled only for Contracts) |
| Term Commitment term | Visible only for Contracts with a Term Commitment term. |
| **Associated Services submenu** (enabled only for Contracts) |
| Maximum Guarantee term | Visible only for Contracts with a Maximum Guarantee term. |
| Minimum Guarantee term | Visible only for Contracts with a Minimum Guarantee term. |
| Service Count Commitment term | Visible only for Contracts with a Service Count Commitment term. |
| View Hierarchy | Always visible. The Hierarchy view is intended to graphically show the relationships between the items, but performs no actions on them. Selecting this item on an empty row shows all of the Customer's account-level products and services in a static tree view. Selecting this item on a ***single*** catalog item will show a tree view of that item and its children. All descendants are loaded and the tree view is fully expanded. |
| **Properties submenu** |
| Favorite Numbers | Displays the Favorite Number List for the selected item. Enabled for Discounts where the Associative Value is 3 or 4 (Favorite Exact Dialed Digits or Favorite Start Dialed Digits). |
| Select Numbers | Displays the Select Number List for the selected item. Enabled for Discounts where the Associative Value is 2 (Selective). |
| Shared Services | Displays the Shared Services List for the selected item. Enabled for Grant Discounts where maxlines > 0. |
| View Installment Plan Details | Displays the Installment Plan Details List for the selected item. Enabled for any product with InstallPlanDetails. |
| View Pricing Plan Details | Displays the Pricing Plan Details List for the selected item. Enabled for any Pricing Plan/Program. |
| Orders | Order history for this Feature. |
| Order Line Items | Order line item history for this Feature. |
| Provisioning Orders | Provisioning Orders for this Feature. |
| Event Log | Event Log for this Feature. |
| **New submenu** |
| Feature(s) | Launches the Add Feature(s) Wizard (adds account-level features only). |
| Change Order | Launches the Change Order Wizard. |